Had today off for my broadband and phone point to be moved. The phone I'm ok with..........the BB, all he did was lay a cable (badly) to the other side of the room, which i had to pay ÂĢ99 for............not happy! I coulda got someone in to do that FFS!
Cheeky barstewards, shame you did not get someone in. I take it the company is a large well known business.
Oh yeah! the one beginning with a V. Someone coming back tomorrow to change my modem and router for a new superhub 2. Guy that turned up today....early and I wasn't ready for him (things needed to be moved) says it could be him
To b e honest, I have always found them to be good. They even did my cabling for free
I have the new super hub, it's nice to have more ports and it has lots of flashing lights
I've never had a problem with them or the work they've done for me (up to now).
When the questionaire comes my way as to how they've done........They will be finding out
If you are confident enough, call them and tell them straight that you are not happy and you know others who have had things like this done without charge and you are now considering your options. Tell them they need to be consistent, the more you sound like you are going to leave the more chance there is that you will get something out of them.