Sorry to hear that Hitch how awful. Must have been so distressing for your colleague to witness. Hope her Mum didn't suffer too much
Sheesh... that puts things into perspective. I told the consultant I would stick with him, as I wanted him to learn lessons and gave him a list of things he had to do. They're all equally awful here - the local Psych hospital was in the news after a damning report in 2012 - the consultants didn't come out of it well.