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I've just nearly had heart failure at my next Virgin Bill 

 

I've just looked at my account this afternoon. They were about to take ÂĢ132 off me (I pay 47 a month) but they phoned me last week with a better deal after I said I was redundant and couldn't pay them that any more. So I said I would go with another provider. Virgin phoned me back last week cos other provider wanted them to release my phone number (I want to keep the same one).

 

I asked where that figure had come from and could they help. Turns out they'd put the yearly phone charge on but hadn't given me the credit for it 

FM
Originally Posted by Sprout:
Originally Posted by Jen-Star:
EC! That 2nd pic is very creepy!

Sprout, you get it sorted?

They said they're going to put it right Jen, and I have looked a bit later on from the call and the credit isn't there. I'll give it overnight/a couple of days 

Hopefully they will sort it out then, good luck.

Jen-Star
Originally Posted by Sprout:

I've just nearly had heart failure at my next Virgin Bill 

 

I've just looked at my account this afternoon. They were about to take ÂĢ132 off me (I pay 47 a month) but they phoned me last week with a better deal after I said I was redundant and couldn't pay them that any more. So I said I would go with another provider. Virgin phoned me back last week cos other provider wanted them to release my phone number (I want to keep the same one).

 

I asked where that figure had come from and could they help. Turns out they'd put the yearly phone charge on but hadn't given me the credit for it 

Back in the day, when I had Virgin, they took over ÂĢ600 out of my bank, instead of 21.50,luckily nothing bounced, but I ranted at Virgin and fair doo's to them they didn't charge me anything at all for the next 12 months.

They repaid the ÂĢ600 + into my account.

jacksonb
Originally Posted by jacksonb:
Originally Posted by Sprout:

I've just nearly had heart failure at my next Virgin Bill 

 

I've just looked at my account this afternoon. They were about to take ÂĢ132 off me (I pay 47 a month) but they phoned me last week with a better deal after I said I was redundant and couldn't pay them that any more. So I said I would go with another provider. Virgin phoned me back last week cos other provider wanted them to release my phone number (I want to keep the same one).

 

I asked where that figure had come from and could they help. Turns out they'd put the yearly phone charge on but hadn't given me the credit for it 

Back in the day, when I had Virgin, they took over ÂĢ600 out of my bank, instead of 21.50,luckily nothing bounced, but I ranted at Virgin and fair doo's to them they didn't charge me anything at all for the next 12 months.

They repaid the ÂĢ600 + into my account.

I've just checked my account and I'm now ÂĢ31.78 in credit 

FM
Originally Posted by Sprout:

       

Aims, I'd get banned for what I really wanted to say about this government and how they treat people. so it's really best that I don't say anything at all 

 

They only thing I will say though...if anyone in authority is reading this forum....we're not al the same 

 

 


       


I'm trying everything and getting No where
Aimee

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