On my lunch hour today I popped into Debenhams, I picked up a jumper and a pair of jeans for my Cousins Sons Birthday and trotted off to the checkout.
There was only one checkout serving, she was serving a lady who had her Debenhams Card Statement on the counter and was querying a few things, it was taking ages, but as there was only one lady (with a small child) waiting infront of me I decided to wait, this lady had in her hands, a goody bag, a ball, a book and a jumper.
After about 10 minutes another cashier came along and opened another checkout, so, the lady infront of me went and started to get served, half way through her being served (and messing about with her child and his goody bag), her friend who'd been shopping walked to the till the lady infront of me wasjust paying at. She then proceeded to hand over an armful of clothing, there must've been at least 8-10 items of clothing, and the cashier started to serve her!!!!!!!!!
I mentioned politely that there was a queue. The cashier just looked at me like my head buttoned up the back and the 1st lady said "they're mine"...they so blatantly weren't as she had already finished being served!
I had been stood there around 15 minutes by this time, I put my goods down and spoke to a supervisor who apologised and said he'd put my goods through a till straight away...I told him not to bother, I hadn't time to stand around in a shop where quite clearly it was company policy to put minimum staff on at a busy time of day and then ignore the customers, I told him I'd go and spend my money in Next...
I know it's abit petty, but it was SO blatant and i'd been stood around bloody long enough, it wasn't as if there was a massive queue infront of me either....I was blazing when I left the shop..., I still am!
There was only one checkout serving, she was serving a lady who had her Debenhams Card Statement on the counter and was querying a few things, it was taking ages, but as there was only one lady (with a small child) waiting infront of me I decided to wait, this lady had in her hands, a goody bag, a ball, a book and a jumper.
After about 10 minutes another cashier came along and opened another checkout, so, the lady infront of me went and started to get served, half way through her being served (and messing about with her child and his goody bag), her friend who'd been shopping walked to the till the lady infront of me wasjust paying at. She then proceeded to hand over an armful of clothing, there must've been at least 8-10 items of clothing, and the cashier started to serve her!!!!!!!!!
I mentioned politely that there was a queue. The cashier just looked at me like my head buttoned up the back and the 1st lady said "they're mine"...they so blatantly weren't as she had already finished being served!
I had been stood there around 15 minutes by this time, I put my goods down and spoke to a supervisor who apologised and said he'd put my goods through a till straight away...I told him not to bother, I hadn't time to stand around in a shop where quite clearly it was company policy to put minimum staff on at a busy time of day and then ignore the customers, I told him I'd go and spend my money in Next...
I know it's abit petty, but it was SO blatant and i'd been stood around bloody long enough, it wasn't as if there was a massive queue infront of me either....I was blazing when I left the shop..., I still am!
I saw the queue jumpers in Next about 10 minutes later, they ran to the other side of the shop 
bs
