O/T...PPI Reclaims....advice needed....

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I hope one of you lovely FMs can advise me on this.

The OH recently claimed back PPI Payments from Barclaycard, he did this through a 3rd party who did all the work for him...(I could've done it but of course he knows best

)....

..anyways, Barclaycard offered him a refund of the monies he had paid so far, this was to be sent to the 'recovery company' by cheque so they could take their fee and forward the remaining amount to the OH.

Instead of doing the above, Barclaycard have paid the full amount off his outstanding balance on his card!!! Can they do this? He hasn't had late payments and pays more than the minimum each month....

I have written to them and he's phoned them but haven't had a reply to the letter yet.

The thing is, he needs at least some of the money to pay the recovery company....

What do you think? Are Barclaycard within their rights to do this????

Thanks

Replies sorted oldest to newest

The Devil In DiamanteMember

Shameless bump!

9/1/107:54 AM

The Devil In DiamanteMember

**tumbleweed**

Helpppppppppppppppppppppppp

9/1/102:32 PM

Yogi19Member 10 years

One of my sons has had the same sort of offer from EGG. He has refused to accept their offer to use the compensation to pay off the balance - because he paid off the card more than a year ago. There is no balance.

We are still waiting for a reply to our letter, which we sent 10 days ago.

9/1/102:55 PM

SazBombMember

I'm sorry, I have no idea what you're even talking about

I thought some one should reply though

9/1/102:56 PM

The Devil In DiamanteMember

Thanks Yogi & Saz....we're still waiting for them to get their fingers out their arses and write back as well....

9/2/105:00 AM

kimotaMember 10 years

I claimed PPI back on a loan and the company only insisted I pay off some late payments. The rest was mine! I dont think they can insist on any more as long as you are meeting your regular payments!

9/2/108:41 AM

GelMember

They should only recover any 'late payments' they have no right to take any more

9/2/109:07 AM

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