Does anyone else have to keep signing in at the moment even though the Remember Me checkbox is clicked? It's been happening for a couple of days now.
Hi, Daniel: That's not happening to me. Are you using Firefox?
Daniel:
What kind of link are you using to get to the site? You may have to renew it.
What kind of link are you using to get to the site? You may have to renew it.
Daniel, it's possible that the cookie file for livecloud somehow is having problems. I'd try the following:
- Log out of live cloud
- Go to a different site like cnn.com
- In your browser go to Preferences > Privacy > Show Cookies (This path is for firefox, let me know if you need the location for IE or a different browser)
- Search for Livecloud
- Select all of the results
- Press Remove Cookies button
- Restart browser
- Log in again & test to see if you are still logged in as expected.
I am still having problems with the page squashing up 2 inches of forum and the rest the LC advert on the right it happens at least once a day 
Reference:
Daniel, it's possible that the cookie file for livecloud somehow is having problems
Hi, I'm on IE8 and it's not cookies as that was the first thing I did to solve it. It's the URL I put in favourites, I think. I've not had the problem since I overwrote it ... for the second time.Cheers.
I've still not solved the WYSIWYG thing in the reply box though. In that mode, CRLFs don't. If I type the sentence then go back and add CRLF then I get a newline. If I add another CRLF I get a new paragraph. It's all a bit odd.
What do you mean?
At the moment I get a new line/paragraph when I do a carriage return in both modes.
However, if the page hasn't loaded properly then the reply box won't function correctly either. Refresh the page and try the reply box again,
At the moment I get a new line/paragraph when I do a carriage return in both modes.
However, if the page hasn't loaded properly then the reply box won't function correctly either. Refresh the page and try the reply box again,
Testing time
Reference:
Testing time
In more ways than one Marg, in more ways than one! 
Reference: Fluffy
in more ways than one!
Anyone know how to set the clock please? I don't seem to be able to scroll the settings to GMT.?
Oh yes! Why do I get an error message whenever I want to tick 'Watch Forum'?
Reference:Kaytee
Anyone know how to set the clock please? I don't seem to be able to scroll the settings to GMT.?
From Manage - My Settings - the clock is set in the Time Zone box. It should be possible to click on the drop down arrow at the right hand edge of the box to see the various settings and then to click on GMT. Then update settings. If you are not able to do this, it could be a bug, but try refreshing the screen first and retrying to set the time.
Thanks Loro...... the box is refusing to scroll....I thought I was doing in right, but it won't go up far enough for GMT...I've been refreshing like mad and it just doesn't want to do it at the moment
Thanks Loro....will do
Please can they sort out the right side of the page I have 3 inches of forum and the rest of the page is taken up by LCAdvert and other stuff that could go to the top and bottom of the page, this for me is the biggest put off on this forum and dosent have to be.. does it, I am sure there is a way around it Thank You 
Thank You
Marguerita: What are you using for a browser? (And what version?) That's not happening for me, so if we can figure out how to duplicate your experience, maybe we can figure something out. Also, what's your monitor size, and is your print set relatively large, or small, or what?
You could try the old trick adding a wide text>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Thar sometimes puts things right 
Reference:
Testing time
I'm wondering why I can't drag the avatar pictures to put with the quote. I was doing it fine yesterday, but now they are unmoveable. The magic doesn't work anymore.
Are you using the same browser as before, or a different one?
Dragging the avatar works in some browsers but not in others.
Dragging the avatar works in some browsers but not in others.
Hi Lori I have an Apple Mac ..Mac Book Version Mac OS X 10 . 5. 8 . it is the latest model I use Safari, most fms get this problem on and off Lori it is a problem Thank You
Where is the ticker? Please, some one.
Reference:
Low I found it...hovver over the very top of the page & it will appear!..well it did for me!
Thanks I will go and try, and why can't I post outside of the quote box?
Thanks I will go and try, and why can't I post outside of the quote box?
Found it now Slim, thanks
QUOTING!!!!!!!!!!
In MS Internet Explorer you can go to the end of the quote and press the ENTER + down arrow key as previously stated.
I CANNOT get that to work on Firefox (I've not tested on other browsers).
The only way I can get OUTSIDE the quote box in FF is to go to HTML view and enter the line break tag - <br />
EG in HTML view.....
<div class="small_print">Reference: Someone</div>
<div class="quotedText">Someone's post</div>
<br />
Your reply
They may update the code that handles quoting as it seems to be causing problems...
In MS Internet Explorer you can go to the end of the quote and press the ENTER + down arrow key as previously stated.
I CANNOT get that to work on Firefox (I've not tested on other browsers).
The only way I can get OUTSIDE the quote box in FF is to go to HTML view and enter the line break tag - <br />
EG in HTML view.....
<div class="small_print">Reference: Someone</div>
<div class="quotedText">Someone's post</div>
<br />
Your reply
They may update the code that handles quoting as it seems to be causing problems...
They may update the code that handles quoting as it seems to be causing problems...
that would be good - Google Crome has it as well as FF
Reference:
that would be good - Google Crome has it as well as FF
Does the same in Safari.. I Toggle WYSIWYG.. put in a couple of Enters/Returns.. toggle back and I can then move the cursor down out of the boxZ.
You do what Z?
Reference:
Does the same in Safari.. I Toggle WYSIWYG.. put in a couple of Enters/Returns.. toggle back and I can then move the cursor down out of the box
thanks Zaph - that is much easier will add that to the other thread as well if you dont mind - some are still strugglingReference Zaphod:
Does the same in Safari.. I Toggle WYSIWYG.. put in a couple of Enters/Returns.. toggle back and I can then move the cursor down out of the box
Thanks Z - silly me I didn't try the b****ing obvious!!I've just added this to the posts I made in MrsH's thread:
UPDATE: You don't have to type in <br /> - just press the Return key (in HTML view) a couple of times and start typing.Reference:
UPDATE:
testing to see if this toggle thingy works 
Reference:
You do what Z?
In case you haven't got that Cinds when you bring up a reply box with the quoted bit... click on the "Toggle WYSIWYG" on the right of the reply box...this will show all the embedded HTML stuff as well as the text.. assuming your cursor is at the end of all that then hit enter a couple of times then press Toggle WYSIWYG again to get back to normal view.. you can now mow the cursor out of the quote box with the down cursor keyZ.
Reference:
Toggle WYSIWYG again to get back to normal view.. you can now mow the cursor out of the quote box with the down cursor key</<br>
Testing testing
see if it works
OOPS! I seem to have grown a massive reply box now
*goes back to drawing board*
*goes back to drawing board*
I have only been on a wee while and my impression is that 'they' have made a right mess of this place and it is more antisocial than ever! 
In short, I'm fuming.
I am in GaGa now, but how am I to go anywhere else? There's no top bar, thus no Ticker, no link to anywhere else in LC, not even acces to the LC home page!!!
In short, I'm fuming. I am in GaGa now, but how am I to go anywhere else? There's no top bar, thus no Ticker, no link to anywhere else in LC, not even acces to the LC home page!!!
you got it in one hovver over 
at the top and you will find the ticker
hovver over at the top and you will find the ticker
Hi Fluffy.. take your cursor to the VERY top of the screen level with then
logo and the 'black' bar stuff will appear
Z.
logo and the 'black' bar stuff will appearZ.
Beat me to it MrsH
Lord knows why they could not at least have left it visible
Z.
Lord knows why they could not at least have left it visible
Z.
apparently that change was deliberate 
but will now be looked into
but will now be looked into
Haha! Having ranted myself into a cocked hat....I now have a top bar.
Reference:
Haha! Having ranted myself into a cocked hat
You little ranter you
Originally Mrs H and Zaph I couldn't scroll any higher than the GaGaJoyJoy banner.
People could forget to check their Tickers, Dialogues etc just because they're invisible
That was one of the early complaints we made I think. You have to remember to go and check the top of the screen every now and then, which is a pain. It needs some form of more obvious alert like many forums do with PMs. A popup the next time you refresh any page on that particular forum
Z.
Z.
Reference:slimfern
Who do I ask about dialog chats?....cos on the place before here if someone pm'd you a (1) would just appear
this is the thread in support about this weeks changes but -------- it would seem the changes made in this forum area were meant to be but add to the thread - every post counts http://support.livecloud.com/d.../lastReply#lastReply
How come when I hit the reply box the comment box comes up.....sometimes I have the 'bar' above the box with the smilies in it.......and sometimes it is not there????????.......like now *rolly eyes smilie*
That happens to me sometimes.. after a pause it usually corrects itself but from time to time it doesn't. I then just reload the page and try again
Z.
Z.
Sometimes when I drag someone's avi to above the quote box, it is normal sized, but sometimes it is humungous.
Reference:
Sometimes when I drag someone's avi to above the quote box, it is normal sized, but sometimes it is humungous.
Safari does that and fire fox has become unusable 
Hmmm....
Did that with FF and it seems OK.
Reference:
Safari does that and fire fox has become unusable
Hmmm....haven't done any dragging for a while........Did that with FF and it seems OK.
Reference: 
Did that with FF and it seems OK.
How's this? Slight difference in what I did.
Oh ..I had to footer/||About!
Can we get to the US forums?
The US forums aren't open quite yet.
Reference:
The US forums aren't open quite yet.
But when they are, will we have access, Lori?
Of course!!
But what will they make of us?
Reference:
Hmmm....haven't done any dragging for a while........
Testing... interesting - they're normal sized today.
Tip of the year.... Get this bloody this to work.. & none of your It was the wrong type of snow blah!!
Reference:
But when they are, will we have access, Lori?
Do the U.S. people have access to the UK forums now?
They do! You already have some US members!
Waits for some interesting comments and shock knee jerk reactions to the UK ehemm politness
Well blow me James. Americans eh, whatever next?
How do i quote from someones thread please......Erm silly me
silly meReference:
brisket 4112 Forum Posts02 October 2009 01:18 (Edited: ) Yes Yellow Rose,
Just testing.....Reference:
Yellow Rose 5660 Forum Posts11 October 2009 22:21 (Edited: ) Oops Fluffy I quoted you but clicked Submit before adding comment lol. Anyway meant to say I'll try that as well, whatever method is quicker is the way to go
Just testing again.....lol fingers crossedReference:
How do i quote from someones thread please
Ozzy, you just need to highlight the words you want to quote, you don't have to highlight the whole post....Unless you want. 
Does anyone know if we are allowed to post Digital Spy links?
There are a couple of interesting CBB polls there.
There are a couple of interesting CBB polls there.
I don't think there's a problem with that.
Thank you Lori
hello how do i stop all the emails please
Reference:
hello how do i stop all the emails please
Go into your profile page and tick the 'on vacation' box Lori, I've noticed a very strange phenomenon that stops me seeing certain threads beyond the point where one particular poster joins them.
Whenever someone called Essie posts, that ends the thread for me and I can't see anyone else's posts that are submitted after that. It's happened several times before (always when Essie posts) and has now happened again, in Annoca's 'heartbreaking' thread.
What's going on?
And why can't I post new topics? I get an error message every time I try, saying I don't have access to the relevant page
Actually, now I can so glitch seems to have ironed itself out.
But I still can't post in Annoca's thread - or any thread where Essie has been first
Actually, now I can so glitch seems to have ironed itself out.
But I still can't post in Annoca's thread - or any thread where Essie has been first
In the future, copying and pasting the error message into your message will probably help them solve your question sooner.
Hi, Demantoid:
Could you please post the entire error message that you get when you try to post in a topic? Also, in future, the place to post software errors is in the support forums.
Could you please post the entire error message that you get when you try to post in a topic? Also, in future, the place to post software errors is in the support forums.
Hahaha! I just had a look at that Lori, because I have another irritation now. It looks like a new and complicated area to navigate... and seems that it answers you directly about an issue without being able to see if it is one that others are experiencing first. The beauty of the old area is that you could pick up tips to solve them first and perhaps solve it without having to direct them to the bods at LC... and for less gobby FMs like me that may be less intimidating!
However, I will try to post my niggle there... somewhere, tomorrow...
However, I will try to post my niggle there... somewhere, tomorrow...
Hi, Xoch: that's because it's brand new, and no one has had time to flesh it out with past questions and such.
(and, when I posted that, it was the OLD support forums, not the new ones).
G'wan: what's your niggle?
(and, when I posted that, it was the OLD support forums, not the new ones).
G'wan: what's your niggle?
Hi Lori! Yeah... guessed it was, but a shame past problems couldn't be incorporated. But now you ask! Whenever I refresh on in the Bar on the Sinking Ship, I get taken to the top of the page and automatically get a Post Reply box, even if I don't want to but only want to see if anyone has posted a response... you see what I mean? Oh, and also, the blog responses have gone microscopically small, and I think others are seeing that too. Just drop in the bar now and then... it's like 'Cheers' there these days!
Whenever I refresh on in the Bar on the Sinking Ship, I get taken to the top of the page and automatically get a Post Reply box, even if I don't want to but only want to see if anyone has posted a response... you see what I mean? Oh, and also, the blog responses have gone microscopically small, and I think others are seeing that too. Just drop in the bar now and then... it's like 'Cheers' there these days!
Hmmm....that's not happening for me. What are you using for a browser, so we can test it on our end?
Small print is happening, though: I believe it's intentional, although maybe not THAT small!
Small print is happening, though: I believe it's intentional, although maybe not THAT small!
Hi again Lori... and hoping you take a peek again here!
My browser is Safari version 4.0.4... and as regards the small font size in blog replies, I hope this translates the relative size versus the main one... (with apologies to James!)
There's a fire in the sky!! But it's delightful.
As I walk to the office each morning
I see some red in the dawning
I get out my camera to take a pic
But there's too many buildings it makes me sick
No angle no clear view can I get
So I have not been able to catch one yet.
The same thing happens one my way home from work
Somebody up there is having a smirk
For as soon as I get to a clear bit of sky
It's gone all black that redness is shy.
Both Lou and sbevis are playing teasy weasy
By making it look so bloody easy peasy .
My browser is Safari version 4.0.4... and as regards the small font size in blog replies, I hope this translates the relative size versus the main one... (with apologies to James!)
There's a fire in the sky!! But it's delightful.
As I walk to the office each morning
I see some red in the dawning
I get out my camera to take a pic
But there's too many buildings it makes me sick
No angle no clear view can I get
So I have not been able to catch one yet.
The same thing happens one my way home from work
Somebody up there is having a smirk
For as soon as I get to a clear bit of sky
It's gone all black that redness is shy.
Both Lou and sbevis are playing teasy weasy
By making it look so bloody easy peasy .
OK Lori, just tried to demonstrate the magic shrinking font size, but it didn't work... My browser is Safari 4.0.4... When I tried to delete the reply I made, I got this error message, for what it's worth... thanks Steven, I'll make sure to include those in Glitch Reports in future!
The page you requested is not available. Reference ID: 140893078181080319[95524973][1139625902]TUR-QSHARK1.r8855.b519-livecloud.ps002
The page you requested is not available. Reference ID: 140893078181080319[95524973][1139625902]TUR-QSHARK1.r8855.b519-livecloud.ps002
Reference:
Xochiquetzal 3428 Forum PostsToday at 22:48 (Edited: ) OK Lori, just tried to demonstrate the magic shrinking font size, but it didn't work... My browser is Safari 4.0.4... When I tried to delete the reply I made, I got this error message, for what it's worth... thanks Steven, I'll make sure to include those in Glitch Reports in future! The page you requested is not
Reference:
Xochiquetzal 3428 Forum PostsToday at 22:48 (Edited: ) OK Lori, just tried to demonstrate the magic shrinking font size, but it didn't work... My browser is Safari 4.0.4... When I tried to delete the reply I made, I got this error message, for what it's worth... thanks Steven, I'll make sure to include those in Glitch Reports in future! The page you requested is not available. Reference ID: 140893078181080319[95524973][1139625902]TUR-QSHARK1.r8855.b519-livecloud.ps002
Im getting that message too, xochiquetzal, cant get rid of it and its slowing my pages down.......
Hi ozzy!
I think our problems are different, but maybe we both get the same 'we-don't-know-what-the-hell-is-wrong' error message then!
But just a suggestion... and you are talking to the biggest techy numptie ever... I think I read somewhere that if you are copying and pasting quotes it may mess/and/or slow things down. From the look of how you are quoting replies, I wonder if that's how you're doing it? If so, try the quicker way to reply to a quote.
1. Before you open a reply box, just highlight straight from the forum the thing you want to quote. Do not go to the copy and paste option on your browser.
2. Now open the post reply box. Give it a sec or two, and you will find the quote you wanted already placed inside the quote area.
3. Just place your cursor and make your own response in the same way you already are. Then submit as normal.
Hope that helps at least!
I think our problems are different, but maybe we both get the same 'we-don't-know-what-the-hell-is-wrong' error message then!
But just a suggestion... and you are talking to the biggest techy numptie ever... I think I read somewhere that if you are copying and pasting quotes it may mess/and/or slow things down. From the look of how you are quoting replies, I wonder if that's how you're doing it? If so, try the quicker way to reply to a quote.
1. Before you open a reply box, just highlight straight from the forum the thing you want to quote. Do not go to the copy and paste option on your browser.
2. Now open the post reply box. Give it a sec or two, and you will find the quote you wanted already placed inside the quote area.
3. Just place your cursor and make your own response in the same way you already are. Then submit as normal.
Hope that helps at least!
Im Getting the Reference ID thingy from QSHARK and that long number at the bottom of my page......But im hoping it will sort its self out in due time its been fine up till now.....lol
Thanks anyway fingers crossed
Thanks anyway fingers crossed
Well, they'll get around to it soon I'm sure ozzy... Especially as I see you drew attention to it in the new Support Forum!
And for the record Lori, if you see this, the blogs look fine again now, so thanks to all!
And for the record Lori, if you see this, the blogs look fine again now, so thanks to all!
Hi, guys: sorry, I was out today. I know they released a fix that included fixing the blog post font size. Are you still having the other issues?
Reference:
Are you still having the other issues?
Tries out the fix
Yay its fixed
I kind of miss the repeating quote now
I kind of miss the repeating quote now
Hi again!
Lori, the font size in blogs is fixed, ta everso And the unrequested reply box in LiveCloud issue has gone, ta again!
Now, I would have posted this in the QShark forum... but I can't get to it... It's not showing in the channels in my black bar now... I also have another minor irritation that I've had since I first arrived and have been living with ever since... I never bothered to post it as a problem at the time as you were all *ahem* rather busy with more urgent matters then!
James! I think you are confusing my reply box issue with the age-old one of quotes accumulating in replies unless you delete them or refresh the page...
Lori, the font size in blogs is fixed, ta everso
And the unrequested reply box in LiveCloud issue has gone, ta again!Now, I would have posted this in the QShark forum... but I can't get to it... It's not showing in the channels in my black bar now...
I also have another minor irritation that I've had since I first arrived and have been living with ever since... I never bothered to post it as a problem at the time as you were all *ahem* rather busy with more urgent matters then! James! I think you are confusing my reply box issue with the age-old one of quotes accumulating in replies unless you delete them or refresh the page...
Hi Lori......Nothings changed for me im still getting the same message and my pages are taking ages to change, its so annoying, this has only happened in the last two days everything was fine till then. My cookies have been cleared and ive refreshed several times and its still running slow its only this site all the others are fine.