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Dame_Ann_Average posted:

Still can't post animations from Chrome, posting a picture takes ages, the collapse box doesn't come up immediately and then you have to repost it. 



I'm not sure I understand what's happening for you. Can you give me an example of an animation you are trying to post, and tell me how you are trying to post a picture? 

Lori

Hi Lori. I'm not having as many problems. Just the posting images (not doable in here. I have to go to IE) and the double spacing for me which makes it awful when we quote posts as we feel we need to because you lose the conversation. 

I've just tried to post an image....Google images (robin redbreast) and right click and copied it. I right clicked and pasted it into this reply box and hit post reply. I get a quick look at the image then it disappears and I get the message.....You are not allowed to upload files.  Windows 8.1 and Chrome on a laptop, but I know others are on Windows 7 

FM
Last edited by Former Member
Lori posted:
Dame_Ann_Average posted:

Still can't post animations from Chrome, posting a picture takes ages, the collapse box doesn't come up immediately and then you have to repost it. 



I'm not sure I understand what's happening for you. Can you give me an example of an animation you are trying to post, and tell me how you are trying to post a picture? 

We could copy and paste any animation from google into the reply box,  this doesn't work now. but works perfectly in IE

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Dame_Ann_Average
Last edited by Dame_Ann_Average
Dame_Ann_Average posted:
Lori posted:
Dame_Ann_Average posted:

Still can't post animations from Chrome, posting a picture takes ages, the collapse box doesn't come up immediately and then you have to repost it. 



I'm not sure I understand what's happening for you. Can you give me an example of an animation you are trying to post, and tell me how you are trying to post a picture? 

We could copy and paste any animation from google into the reply box,  this doesn't work now. but works perfectly in IE

FM
Last edited by Former Member
Lori posted:

Hi, Ros: There is no going back, I'm afraid...

I use a laptop/desktop regularly, and don't see any issue, but I suppose it's a mix between personal preference and personal setup (the way your computer is set up compared to mine, I mean). 

We are constantly working on Hoop.la and implementing new features/suggestions/changes, so I hope we can get to something that is easier for all of you!

thanks for the reply

Rocking Ros Rose
Last edited by Rocking Ros Rose

Dame, I notice that with your first giraffe picture it is included as an attachment so is coming from your saved picture on your computer but with the second one which is animated as a picture direct from the web. I don't use Chrome but I'm wondering why it has been done as an attachment rather than the direct web to add reply box. I think that's why it's not animated.

El Loro
El Loro posted:

Dame, I notice that with your first giraffe picture it is included as an attachment so is coming from your saved picture on your computer but with the second one which is animated as a picture direct from the web. I don't use Chrome but I'm wondering why it has been done as an attachment rather than the direct web to add reply box. I think that's why it's not animated.

Because on chrome we are getting collapse attachment box and it includes it in the post, that doesn't happen in IE, it just automatically pastes. I'm using windows 7. 

I'm not attaching it, the post box is El 

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Dame_Ann_Average

Dame, that must be caused by you being a VIP as otherwise it couldn't get attached. Chrome, being cloud based, must be treating the picture you copied as if it was stored on your device. Rather than pasting the picture direct in the Add Reply box, are you able to use the insert/edit image icon and paste the image address in the Source box in Chrome? If you are able to then that might get an animated picture rather than a still.

El Loro
El Loro posted:

Dame, that must be caused by you being a VIP as otherwise it couldn't get attached. Chrome, being cloud based, must be treating the picture you copied as if it was stored on your device. Rather than pasting the picture direct in the Add Reply box, are you able to use the insert/edit image icon and paste the image address in the Source box in Chrome? If you are able to then that might get an animated picture rather than a still.

I've tried that El Loro and that doesn't work either , it never happened before the update 

Dame_Ann_Average

Hi, all: Just wanted you to know that I tested all the browsers and submitted a bug on the gif-that-isn't-a-gif-in-chrome today. Sorry it took me so long--the testing takes time, which is at a premium at the moment. 

Just so you know, it works in all browsers except Chrome, so you can use any other browser (Firefox, for instance, which I like better than IE, and it's my alternate testing browser). 

Lori
Sprout posted:

Hi Lori. I'm not having as many problems. Just the posting images (not doable in here. I have to go to IE) and the double spacing for me which makes it awful when we quote posts as we feel we need to because you lose the conversation. 

I've just tried to post an image....Google images (robin redbreast) and right click and copied it. I right clicked and pasted it into this reply box and hit post reply. I get a quick look at the image then it disappears and I get the message.....You are not allowed to upload files.  Windows 8.1 and Chrome on a laptop, but I know others are on Windows 7 

Sprout, is this happening for ALL images, or just gifs?

Lori

Hiya x.......I'm unable to post smileys on the latest version of IOS on my iPad.....The box just collapses when I click on it and if it does manage to stay up I press the required smiley and nothing happens. This may be just me, because Baz was able to post them last night, but just thought I'd mention it (laptop is ok)

Kaytee
El Loro posted:

Dame, that must be caused by you being a VIP as otherwise it couldn't get attached. Chrome, being cloud based, must be treating the picture you copied as if it was stored on your device. Rather than pasting the picture direct in the Add Reply box, are you able to use the insert/edit image icon and paste the image address in the Source box in Chrome? If you are able to then that might get an animated picture rather than a still.

It happened to me as well, but I just thought things had changed and you had to be a VIP to post pictures

Kaytee
Kaytee posted:

Hiya x.......I'm unable to post smileys on the latest version of IOS on my iPad.....The box just collapses when I click on it and if it does manage to stay up I press the required smiley and nothing happens. This may be just me, because Baz was able to post them last night, but just thought I'd mention it (laptop is ok)

Testing from my iPad  works for me.

are you using safari, Kaytee?

Lori
Kaytee posted:
El Loro posted:

Dame, that must be caused by you being a VIP as otherwise it couldn't get attached. Chrome, being cloud based, must be treating the picture you copied as if it was stored on your device. Rather than pasting the picture direct in the Add Reply box, are you able to use the insert/edit image icon and paste the image address in the Source box in Chrome? If you are able to then that might get an animated picture rather than a still.

It happened to me as well, but I just thought things had changed and you had to be a VIP to post pictures

Kaytee, Chrome is the only browser that is a problem, as near as I can tell. If you use Firefox or IE or Safari, you should be ok.

Lori

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