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Prometheus
My OH has bought tons and tons of really awful music on iTunes over the years (bless) and she kept it all on her laptop. Said laptop is inaccessible and I was amazed to discover that if you lose the tunes you've paid for they're gone forever. If you want them again you have to pay for every single one of them again.

What the hell? I was sure there was some mistake here but when I checked their site I found it was true. So, despite having access to her account on her new laptop and having a complete list of everything she paid for they won't let her download it again.  This is digital media we're talking about here. It costs Apple NOTHING to let her download WHAT SHE HAS ALREADY PAID FOR again but the penis-munching fascists won't let her do so.

This is an excellent way to completely rip off your customers by forcing them to pay repeatedly for items they've bought which they can no longer access. I'm not sure it's even legal for them to be doing this (I'm going to find out). I have found a way to get her itunes off her old hard drive but if I hadn't she could say goodbye to a considerable sum of money paid to those underhanded cretinous DODGY semen stains at that RANCID OFFSPRING OF SATAN'S BOTTOM Apple. 

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PrometheusPrometheusMember
Originally Posted by Jenstar:
Bet she's gutted!

And they wonder why people d/l illegally \/\/

Exactly. So much for the initiative to make music easily available on the net while making sure the writers get a percentage. It's a great concept but not if they're screwing people over like this.  I wonder what the record companies would think if they knew about this. None too happy I would have thought.
Prometheus
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DirtyprettygirlthingDirtyprettygirlthingMember
iTunes does take the pish...    I only use it for audiobooks now.

Amazon is bloody fab for buying music though..   no DRM on their files so you are free to put them on as many laptops or ipods as you want!

BTW..   there are ways to remove the iTunes DRM...   google it.


(Karma...  I won't let daughter use Limewire anymore..   too many virus's & malware and stuff.   I had put AVG & Spybot & a malware protector on her laptop to try & stop all the infections she was picking up..   but the bloody girl would just disable the anti'virus so she could continue to download)
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PrometheusPrometheusMember
Originally Posted by Karma_:
I haven't been on limey for yonks, I'm quite lucky cos I can usually nab what I want from other people via soundcloud.

But with i-tunes, can't you save them in i-tunes then drag them into another place? (Think that's what you've done?)

It's kind of complicated. If you can transfer the files from one place to another (laptop to ipod for example) you just have to register the ipod as another place of use and it works fine but you have to physically have the files you can't just download them again (God knows why). 

If you lose the actual files they won't let you download them again even though they know 100 per cent that you paid for them and they have records of it. I'm convinced it can't be legal. But anyway yes what I'm hoping to do is just physically transfer the files from the hard drive on the other laptop then she can register them on her new laptop but she should be able to just download them all again if she still has her account details. It's a bit shocking really. It's either a massive oversight on their part or just a plain good old fashioned rip-off!
Prometheus
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Karma_Karma_Member
Prom: there is no such thing as a free lunch, you should know that. It's a rip off. I said about the moving files thing cos I did it about 6 years ago with all my i-tunes stuff.

Jen: I've never heard of that place?

Dits: Yep the anti-virus slowed the d/l's down loooaaads. I thought the main problem was leaving limey open after you finished using it that caused most of the probs? (cos it was still sharing your stuff)


And ello laydees x
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DirtyprettygirlthingDirtyprettygirlthingMember
Originally Posted by Prometheus:
If you lose the actual files they won't let you download them again even though they know 100 per cent that you paid for them and they have records of it. I'm convinced it can't be legal. 
are you sure?

I've never had to ask them to do it with a lot of files at once..   but I have managed to get them to let me re-download the odd file cos of technical hitch.

Daughter managed to get a refund for buying the same track twice!

I have found their support really good tbf..  

I suppose their excuse for not letting people download loads of files when they lose them on the computer might have something to do with the message that flashes up after every download telling you to back up your purchased music

I learned the hard way...     I now have a portable drive that I back all mine up onto
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DirtyprettygirlthingDirtyprettygirlthingMember
Originally Posted by Karma_:


Dits: Yep the anti-virus slowed the d/l's down loooaaads. I thought the main problem was leaving limey open after you finished using it that caused most of the probs? (cos it was still sharing your stuff)




I weeel keeeel her!!   I asked if it was a file sharing site..   oh no she says.  

She uses it on her brothers laptop too!


*goes to deinstall*
Dirtyprettygirlthing
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Karma_Karma_Member
Originally Posted by Dirtyprettygirlthing:
Originally Posted by Karma_:


Dits: Yep the anti-virus slowed the d/l's down loooaaads. I thought the main problem was leaving limey open after you finished using it that caused most of the probs? (cos it was still sharing your stuff)




I weeel keeeel her!!   I asked if it was a file sharing site..   oh no she says.  

She uses it on her brothers laptop too!


*goes to deinstall*

I don't know about now, but it was always a PtP system, that's how people got their tunes! That's why when you'd type in a tune it would sometimes give you about 5 or 6 different places to get it from, the fastest one being at the top.

Even though the whole idea of it was to download but also share what you had, I used to get my tunes then turn it off when I'd finished. I don't share!

Check it out first, Dits
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DuckyDuckyMember 10 years
Originally Posted by Prometheus:
  Napster, sadly missed 

I LOVE NAPSTER!

I use Napster to this day....the legal, non-file sharing version of course! You have to pay five pounds a month for the privilege but it's well worth it! I tried jumping ship to itunes, but was back within a month....I hated it.

When you buy tracks on Napster....you're allowed to download them three times, so either on to three separate PC's/devices.... or you can lose them a few times.

BUT....I've been through quite a few laptops since using Napster,  and went over the allowed three times....... I sent them an email to explain the situation, and they reset it so it didn't cost me a penny!

On top of this.....because of the five pounds a month thingy...... you're allowed to stream an unlimted amount of music. So tbh I rarely pay for a track, I just listen to all my music online, only downloading stuff that I know I'm going to want to keep forever....or listen to away from my pooter.

The only downside is you have to be careful which mp3 player you buy, as not all are compatable.
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Karma_Karma_Member
Originally Posted by Ducky:


On top of this.....because of the five pounds a month thingy...... you're allowed to stream an unlimted amount of music. So tbh I rarely pay for a track, I just listen to all my music online, only downloading stuff that I know I'm going to want to keep forever....or listen to away from my pooter.



Wouldn't it be just as easy to use spotify or youtube without paying anything?
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DuckyDuckyMember 10 years
Originally Posted by Karma_:
Wouldn't it be just as easy to use spotify or youtube without paying anything?

I tried Spotify (my son uses it on his iphone)..... they have a more limited catalogue of music than Napster, believe it or not.   The second time I couldn't find the track I wanted I flounced.

Youtubes not really the same is it? I want something I can download on to an mp3, and somewhere I can have playlists and organise my music  etc.
Ducky
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CarnelianCarnelianMember 10 years
Some downloading sites create an account and record of what you've bought and allow you to download songs you've paid for again.  iTunes and Amazon (I guess the two biggest legal ones) don't.

For this reason, I back up all my music to an external drive, actually, my iTunes library's on an external drive, which gets backed up to another external drive.

For the more geeky amongst us, I find the 'Robocopy' command saved to a batch file with a mirroring instruction and log file creating instructions the best way to back up.  I don't know of a more tidier way to back up.

Google: robocopy /mir
Google: robocopy /Log:
Carnelian
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DuckyDuckyMember 10 years
Originally Posted by Prometheus:
Ducky that sounds like a better deal if you get to actually keep any tracks you download. Much better deal in fact.


It certainly works better for me. It works out very cheap, as I stream most if it.  But for someone who pays and downloads a lot, it's certainly no worse then itunes. The amount you pay per track is similar, and you also get five free tracks a month, on the ÂĢ5 membership.....so even your membership fee isn't wasted money.
Ducky
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CarnelianCarnelianMember 10 years
Jonesy
This sounds like a real bummer Prom. Keep on to them and dont let it lie. If you paid for the downloads they will have records and if you keep at them enough, maybe they will change their views.

I doubt it Jonesy, occasionally I've had trouble using Amazon's downloader and contacted their customer services and they state that it's not usual policy to reset a download and it's in the terms and conditions.  They have when I've acted hastily but I doubt they would if a week or so had lapsed.

Which is where they and iTunes cover their backs.  Their argument no doubt would be that they can only provide files at the price they set due to that policy.  Whether that's spurious or not, it can't really be proven.  Personally, I don't know why anyone uses iTunes.  They're usually more expensive and DRM'd (or at least were last time I checked). 

Apple are basically a big evil corp who'll cover their own backs and their policy will be stated somewhere in the endless clauses in their Ts & Cs that we all get bored of reading before clicking 'ok' and agreeing to before using iTunes to download media, and while prom might succeed, I don't rate his chances too high!

You may be able to remove the DRM from Apple files but what's the point as you've rendered your file illegal as it will be contrary to Apple's terms.  You may as well save time and probably money by downloading elsewhere.
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DuckyDuckyMember 10 years
Originally Posted by Dirtyprettygirlthing:
that still makes me cross though.. 

if you bought the cd you could play it on any cd player anywhere..

Well yeah, there is that

But I hated all that storing of CD's..... and I hated buying a CD and then discovering I only liked three tracks out of 10......god I wasted SO much money on crap CD's in my youth! So on balance I still prefer downloading. And as far as itunes v Napster goes....Napster gets my vote cos they did allow me to download more than three times when I asked them nicely.
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FM Former Member
Originally Posted by Carnelian:
Jonesy
This sounds like a real bummer Prom. Keep on to them and dont let it lie. If you paid for the downloads they will have records and if you keep at them enough, maybe they will change their views.

I doubt it Jonesy, occasionally I've had trouble using Amazon's downloader and contacted their customer services and they state that it's not usual policy to reset a download and it's in the terms and conditions.  They have when I've acted hastily but I doubt they would if a week or so had lapsed.

Which is where they and iTunes cover their backs.  Their argument no doubt would be that they can only provide files at the price they set due to that policy.  Whether that's spurious or not, it can't really be proven.  Personally, I don't know why anyone uses iTunes.  They're usually more expensive and DRM'd (or at least were last time I checked). 

Apple are basically a big evil corp who'll cover their own backs and their policy will be stated somewhere in the endless clauses in their Ts & Cs that we all get bored of reading before clicking 'ok' and agreeing to before using iTunes to download media, and while prom might succeed, I don't rate his chances too high!

You may be able to remove the DRM from Apple files but what's the point as you've rendered your file illegal as it will be contrary to Apple's terms.  You may as well save time and probably money by downloading elsewhere.
Seems the user is at the mercy of the providers T&Cs yet again. Best to veto them then and and mail them to tell them why.
FM
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CarnelianCarnelianMember 10 years
I doubt they'd care Jonesy.  They're far too big and far too evil to care.  Hopefully, Apple/iTunes will lose business over a period and the market will force them to rethink their policy.  I couldn't believe they priced their Beatles remasters downloads at around ÂĢ16 when you could buy the actual CD versions elsewhere for around ÂĢ9.  They seem to get away with it!
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PrometheusPrometheusMember
Originally Posted by Garage Joe:
In my experience the bits you have paid for are always in your account. The ones you imported from your own cds you need to back up to a system of DVDs. iTunes itself tells you how to back up the library. Thus in the event of your PC or Laptop being turtelled one can always reload.

Correct Joe. But why should you need to back them up? They have them backed up already and ready for sale. What if your backup discs are corrupt? There is no excuse, NONE  for them making you buy the same product from them twice when you have proof of purchase. I know about the sensibilities of backing up I am talking about immoral and unscrupulous practices here particularly for a lot of people who are not computer literate for whom the terms 'backing up' mean nothing at all.
Prometheus
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