try here

No bloody idea Tates  I always thought you were puter savy......... I however am not, but lovely to see you  Love and stuff to all tha Darnies,

Sounds like you need more RAM. These are boards that you can add to the lappy. More the merrier. HD is just storage--- Ram makes stuff work. Processors make stuff work faster, but rely on Ram .

iTunes constantly begs you to back up your purchased music tates....   your son must know this.

Yes... if you just deleted it all, and the itunes library... then he would lose anything NOT ON HIS ipod... (assuming he can charge the ipod battery using a wall socket with the appropriate adapter).... but there's no need for that to happen.

In itunes there are numerous ways to access the back up function... as I said.. it begs you to do it.

if you need more help I will boot it up tomorrow and do a step by step for you...  also hidden, but not impossible to find... the support team on itunes are bloody good... I have had to contact them before about a problem downloading an audiobook.. they got back to me within two hours.

Give this a try.

http://www.speedtest.net/

Sounds like your son is pulling your proverbial plonker. 

Ram sham Real.  Means nothing to me.  If 'the man' couldn't sort that I'm certainly not going to be able to do it.

Stoory.  You must be joking you sweetheart.  I know nothing about computers.  Pop in and say Hi.  
NIF.  Thanks.

You are giving this laptop back aren't you (in which case memory expansion pointless)...  

honest tates... you can back it up to cdrom if the laptop has a cd writer - surely your son realises he will lose everything anyway if you hand the laptop back in at work?

Take the test link i have given and ask the mods on here .

That's what I want to know Blizzie.  I think he is but 'the man' just said get rid of it.  I love music and I don't want to just delete his stuff.  Then again as I was composing the thread I was thinking.......................what the fook; it's only stuff that can be got again.
But then he does the same to the next computer that comes into the house.
Apple  should be banned.

Hi Ditty.  Putting it on disc isn't the same as having it on iTunes - he can't have it on his iPod.

No.... and it won't be playable... BUT.. it will be transferable onto another computer when and if there is one.

there is also a new function on there called home sharing.  This allows you to register another computer in the house that can access that itunes account and its music.

Will you be keeping this laptop?   Where will he be syncing his ipod in the future?

Tell him--- Ipod or Pizzas.  

Once I hand over this lappy I'm back to my PC that can't even cope with changing a page here.  It has a huge amount of stuff on it and works fine until you try to use Flash etc.
Is the 'new function' on iTunes?

Yes it is.

Ok... so if you are going to do the home sharing function thing, you need iTunes on the other computer.

To turn on home sharing you go to Advanced > Turn on Home Sharing (and then should then follow an idiots guide to what home sharing is and how to set it up).

You will need his account log in details, email address & password.

Alternatively contact the support team and ask their advice...   to do this you need to (in iTunes) click on Store > click on View my account > log in (password required) then midway down the right hand side of the screen is a button called "Manage Purchase History".. click on that and at the bottom is a button called "Report a Problem".

This is how I managed to access real people to help me with advice taylored to my needs.

ok... I have found this which may help...

iTunes help & support: How to move your music to a new computer

 if this is exactly what you want to do there are other links on this page to alternative solutions.

I missed this Ditty.  Thanks.  (I got lost on the adaptor bit)
I'm going in tomorrow behind his back to delete 500 songs and see will he notice. 
At the same time why should a top of the range Toshiba lappy have this problem?

or here:

iTunes Help & Support
 
I'm off to bed now Tates... but if you are still struggling tomorrow and you think I can help just give me a shout ... here, the bar, pm, fb etc etc  


But ... there is a way to sort this out.. in fact there are numerous ways... so don't worry too much xx

Bless you Ditty.  Thanks. 

How much do you charge?

 what great helpful people there are

It shouldn't!

hmmmm...  if its top of the range, then it really shouldn't be RAM.... my son has a bargain basement Acer, and runs so much toot on it ... all the time in the background (MSN messenger, Yahoo Messenger, Incredimail, iTunes...etc etc).. and we have only just had to expand his memory.. and this is on a £250 budget machine...

I'd be tempted to strip it back.. uninstall and reinstall where possible (incl. iTunes).

iTunes itself isn't that big a program.... not like MS office ... but the music & video files can be.

lol..  mates rates...  £0 

Grab me tomorrow Tates.. and I will talk through having a look in the bowels of that laptop and see if we can see whats going on

Diverticulitis on my lappy.  

Lack of RAM usually just makes things slower.  That's what the so-called swap file in Windows is for.  The operating system saves stuff it doesn't immediately need to disk, without you realising it, to free up RAM or memory it needs to do more immediate stuff.  This is why having enormous amounts of RAM, like 3GB, is rarely necessary unless you're doung video-editing or something that does a lot of memory calculation.  Lack of RAM generates lots of 'page faults' which you can see in the Performance Tool under accessories.  Page faults are just times when the operating system wants stuff now and it finds it has written it to the swap file.  And they're normal.  If the disk is constantly whirring then that might indicate a chronic lack of RAM.  Most people don't need more than 1Gb of it.

Enough memory, or enough disk space?

Assuming Windows XP, if you go into My Computer, right click on the C: disk, and show properties it should have a pie chart showing how much disk is used and free.  If it's close to 100% then you need to archive some stuff onto CD.

If it's memory then you can go to the task manager by a single Alt-Ctrl-Del and selecting it from the dialog box.  There's a colum showing Mem Usage.  If one of the programs there is showing an enormous amount eg 200,000K then you've got a rogue program using up all your computer resources.

Hi DJ.

It's Vista - typically.  It's tells me that my CPU is low or something like that.  Now that I remember the guy in the shop said iTunes is stored on the C Drive and it should be on the D Drive.
So if I uninstall it will he loose all the music on hi iPod?

thats answered the questions I was gonna ask you this morning...

what operating system are you using (and dreading you saying Vista!)

do you have a partitioned disk... which you do.

So what you need to know is the best way of moving iTunes (and whether that means the whole program, or just the library folder) from your C drive to your D drive?

I don't think you need to uninstall anything.

I think you need to move the library folder that contains the music to the d drive and then in iTunes remap it to the new folder location.

I will go and play (and boot up sons laptop... he has vista so I can see what you're up agains)... and come back ...

Oh janey mac Ditty.  That sounds so confusing.  
I think an External Hard Drive will sort it out but what happens when I have to delete all the music to give the lappy back?

Is actually surprisingly simple tates...  honest!

I will do a step by step for you xxx  (or.. for your boy!)

I'm just installing iTunes on the boys laptop (I had planned to anyway... had downloaded it ready to do)... 

...its gonna take a little while to install (hamster power)...  but then I can give you step by step instructions Vista style!  (I am an XP girl you see...  I find Vista a struggle... so will have to actually do it to write it out for you x)

My son says yes he will lose his music..in answer to your first question!
If you remove the ipod you will not lose his tunes..in answer to your last question.

The ipod is an external hard drive..you can save anything on it...folders..photos..etc etc even games!

If it's a laptop on loan, and you are going to hand it back, presumably you are going to delete all the iTunes stuff off it before you hand it back?

Your son will not lose anything from his iPod, as long as he doesn't connect it to the laptop after you have deleted the songs from the iTunes library.
iTunes 'synching' facility means that if the song has been deleted from the library, it will be deleted from the player. But only if the player is connected to iTunes on that computer.

Probably the best thing would be to uninstall iTunes completely on the laptop before you hand it back, but before that I would install it on your other computer, transfer the tracks across via CD, USB stick or external hard drive, go through the procedure for home sharing (I think your iTunes account can be on up to 5 computers consecutively?), and make sure that his iPod will synch with the other computer.

Having said that, your son's iTunes account is held online, so he should be able to re-download the songs on to the other computer without too much trouble.

Your other concern, I would imagine, is that you don't want to hand the laptop back with any malware on it, so do a thorough check with your anti-virus and anti-spyware programs first.

Thanks guys.  I'm totally confused by it all.  Sorry.  
I will have to clear the laptop before I give it back.  iTunes is the only thing that shouldn't be on it if you know what I mean.  The rest is just some photographs that I can leave.  
Why would iTunes cause so much hassle though?  Is it because it's on the C Drive instead of the D drive.  I don't want the same problems again.

Tayto..it should be on your c drive.
to remove itunes from your puter..go to control panel ..add & remove programmes!

No, it hasn't got anything to do with which drive it's on.

The only reason someone told you that the iTunes library should be on another partition, is that the C: partition, where the operating system and other programs are stored, is presumably of limited size on your laptop, and judging by your other problems with it, is bung full.
If your C: partition was larger it could quite happily host your iTunes library, and anything else you wanted to put on it.


The problem (or beauty depending on your point of view) with iPods, are that they are inextricably linked to iTunes. And when you connect an iPod to iTunes it synchs automatically with the iTunes library and makes sure the same songs are in each without the user having to think about it.
Also, all the tracks you buy from iTunes AFAIK, come with DRM licences which limit how you can use and share the tracks.

Thanks for all the help.  I hope Ditty isn't still downloading iTunes just to help me out.  

Son has read the thread and now believes that he won't loose his music when I clear it. He's confusing me as well but I think he's doing that just for effect.

Oh.. I disable that!  I can't be doing with automatic synching of anything!   Pengy... are you sure that purchased music is stored online?   I'd like to think it is... but would question why that box pops up saying how valuable purchased downloads are and that they should be backed up??



Tates... I had already downloaded it to install on the boys laptop... I just hadn't got round to it.

He's nicked his laptop back at the mo...  

So Tates.. you are DEFINITELY handing this laptop back?    

I do keep my music folder, my picture folder, & my videos folders on my D drive... just cos other wise I would be bunged up to the eyeballs too.

I