Hi there! Sure, we can take a look to see if there's something causing a disturbance in the force...I'll post back when we have an answer.

By getting "thrown out," do you mean they are suddenly logged out? Or is the interface hanging? Or are they getting an error message?

Rosemary, I'll ask Moonie or Yogi for some more information about this.

Hi Rosemary.

The site actually closed down and when I reopened it, I had been logged out.

It was also very coggy when trying to post.

It has just happened again.

We can't find anything special happening on the server that hosts this site...can you please post in our support site so we can troubleshoot properly? You can either email support@socialstrata.com or go to http://socialstrata.com/support and post an issue in the Hoop.la area. That way we can get more info from you and see where the trouble is occurring.

Thanks!

Dame and Baz are locked out and getting Will Robinson atm.

Ros was locked out too and gave up....it lasted about 30 minutes. Like you Yogi, I have no clue where to go on the link Rosemary posted, I'll sit with you until someone points the way 

I've just been booted out again!

*waits with Dame*

we'll just squat Yogi and sing 'we shall not be moved' 

Yes , as was Ros and Weesmurf . I got back from Will Robinson land and then couldn't post and got the not responding message  

Our data center was just having some issues, so that probably explains the most recent episode.

Sorry! 

Thanks Lori  

thanks Lori  

If you want to report an issue on the Social Strata site:

https://www.socialstrata.com/support/topics/hoopla

Click on the green Post and select Support Topic.

From Topic Type select Issue.

Create the post in a similar way as creating a topic here.

Before you click on the green Publish box at the end put a tick against the Hoop.la box under Service at the right of the screen.

Yogi and Dame, you are already registered there with the same name as here.

Baz, you are registered as Baz-a-dazzle-Santa

Thanks Lori.

Thanks El, but I must be missing something because I can't see the green Post and Select Support Topic.

Yogi, you need to sign in first to see the green button. Unless you've changed your log in details they are probably the same as for this forum.

It's probably a coincidence but Baz, Dame and Yogi are the three highest ranked members of the forum.

Yogi says it was happening to others so just a coincidence.

You can also just email support@socialstrata.com, and it will open a private support topic for you automatically.

As it's a private support topic, only the poster and Social Strata tech people would see it.

I see on the Social Strata twitter pages that on the 13th they were investigating some network connectivity issues (dropped packets and latency) at their data center. Later they posted that the issues had been resolved but would keep an eye out. I'm guessing that this related to the problems people were having here.

Yep, just like I said above (only probably just the most recent issue(s) )

Lori, moonie is reporting a slowdown on pages loading and that some people were getting cogs yesterday evening. I haven't noticed anything myself though.

Do you know if there's any server issues?

Thanks El 

I know what and where to post problems now 

Lori, it was Baz who noticed cogs besides moonie.

https://www.gagajoyjoy.com/topi...0#459827542068150530

That might help pin down the timimg.

Sorry, all, I've been traveling. There were no reports of server issues...although it could have coincided with a brief update or something. Anyone still having issues?

Lori, I haven't noticed anything but I'll let moonie know that you've posted,

thanks