Just to put my two answers together in case anyone is interested:

First post:
Aimee - re the avatar pictures and IE. Spidermonkey came up with the answer a year ago. I suggest you highlight the below, copy it by pressing Ctrl-C, then going over to Word or something, paste it (Ctrl-V) and print it off.This is what he posted:

Like me, you will no doubt have been suffering with the avatar/images issue where most pictures fail to appear.

I am happy to tell you that I have found a way to fix this.

The problem seems to be that all the avatars and so on are from the livecloud.com domain, but forum itself is on the gagajoyjoy.com domain.  Some how this is making IE's Privacy Protection System become nervous and it is not allowing media from the livecloud.com domain to appear.

Anyway, that being the case, you should try following these steps and see if you have the same success that I've had.

Step 1 - look at the VERY bottom of Internet Explorer, you'll see the status bar which has various little symbols.  One of these symbols looks like an eye, with a small red and white circle beneath it.

Step 2 - double click that eye, and a dialogue should then appear.

Step 3 - at the bottom of the dialogue will be a SETTINGS button, click it, another dialogue appears.

Step 4 - about half way down the dialogue will be a SITES button, click it, another dialogue appears.

Step 5 - Find the text box with a label above it which says "Address of website".

Step 6 - in that text box type livecloud.com

Step 7 - find the button called ALLOW, and click it.

Step 8 - in the list box below, livecloud.com should now be present, and next to it, the words Always Allow.

Step 9 - at the bottom of the dialogue is an OK button, click it.

Step 10 - close all the remaining open dialogues.

Step 11 - refresh this page to see if it's worked.

Yes, it's a bit of a long winded process but I've tried to make it as easy to understand as I can.  Let me know how you get along.


Second post:
Aimee, I've had another look at SpiderMonkey's thread on this, and in a later thread he posted this which replaces steps 1 to 3:

In which case, in IE's menu at the top (under Tools per El Loro), open Internet Options, select the Privacy tab, and then continue my guide from Step 4 onward.

I've done a little snapshot which shows the Intenet Options screen and the Privacy screen to the right - if you look closely you will see the finished result you should get. (at least on my version of IE)

I`ve been locked out all day...anyone else? I don`t understand why I can post in this thread... BB UK and every other gaga thread/forum is saying "error has occurred"  

Still, Scotty? I see lots of activity in other threads.



If you are still having trouble, try clearing your browser cache, and then try again. Let me know how it goes.

I`ve done what you said Lori but it`s still the same..I can only access this thread and I`ve got to go around the houses to get here... strange.

I`m going to close my pooter down and start again..fingers crossed. I`ll let you know. Thanks for your reply. x

Not that it helps, Scotty, but I haven't had any difficulty in posting anywhere here today.

Presumaly you have tried other sites and haven't had a problem. If you haven't, then check your broadband speed on a checker. For instance this is one that I use Broadband Speed Checker.

Yeees it`s working again Lori!

El Loro..thanks for your reply. I could access every other site. I don`t know if the speed thingy was the problem or not. As you know, I`m a technophobe, but I`ve kept your link for future use.
I`m back now..panic over.  You`re such a great help on our forum..it`s very much appreciated. Thankyou.

Glad to hear, Scotty!

Cheers Lori!

To Lori or anyone at Seattle who sees this:

I have seen this announcement on the Social Strata help site posted yesterday by Dave.

We will be doing infrastructure improvements and fail-over testing between 9:00PM October 2nd and 12:00AM October 3rd and again between 9:00PM October 3rd and 12:00AM October 4th(all times Pacific.)

Please expect intermittent outages during this period lasting for up to 5 minutes.

For questions or concerns please open a ticket here.
Social Strata Operations

Will this be affecting this forum or not. If it is, it would be advisable to put a short term sticky announcment so that we know about it in advance.

Thanks, El Loro.  I was planning on doing that.

If I'm right with my maths, that means here in the UK 5.00am to 8.00pm on October 3rd and 5.00am to 8.00pm on October 4th or 6.00am to 9.00pm depending on whether that's Pacific Daylight or Standard time. Gets a bit confusing as we get different results depending on which site I look at.

But as a guide to Seattle, at the time of posting this it is 18.45 pm. So you can tell the difference betwwen this and the time of this posting as it appears to you.

Isn't 9pm on the 2nd to 12:00am on the 3rd just 3 hours? Likewise the next day the same?


Z.

It is, Zaph.  But I think it's pretty much right smack in the middle of your most popular posting period, so people might want to know that they should expect "intermittent outages" during those times.

Sorry about my maths above.

Thanks Lori, for putting up the sticky.

Pacific Daylight is like BST for us and Pacific Standard is like our GMT, so for the main part the difference is 8 hours.
As we change our clocks on different weekends there are two short periods every year where the difference is an hour more or an hour less(i.e. we change the clocks on the last weekend of October and America change on the first weekend of November) but is is only for a week each time, so it is fairly insignificant.

Hello Lori, the last couple of nights I've had problems posting comments - I get the message in red saying "you haven't posted a comment" and I have to either refresh or toggle.


Happening again tonight but I'm persevering

Miss S, try clearing your browser cache as this may help

Hi, Miss S:

Did El Loro's suggestion work for you?

Also, Brian tells me this is a known issue, and that we are working on the fix for it.  In the meantime, just keep persevering.

Oh sorry Lori - I didn't check back in here - yes, thank you El Loro - I haven't had any problems since following your advice

I have now discovered what is going on with the odd times found by people over the last few hours.

The Pacific Time Zone put back the clock by 1 hour at 2 this morning. It has taken time for the forum server time settings to get themselves sorted out.

On other threads postings that I made by 8.59 UK time are showing as 1 hour later than they really are. Postings made since 9.00 UK time are showing correctly. If you look at the Lily Allen thread you will see that I have made two postings today. The first showing a later time than the second time (as the first was made by me before 9 and the second after).

So provided members' settings here are set to GMT, there is nothing for members to do.

Lori.... for some reason I  suddenly can't seem to post in Darnell Hotel thread I can post in others threads, but keep getting the no content error message in the Hotel.... and it doesn't seem to load properly

Baz, try clearing your cache?

It's sorted now thank Lori...... I worked out that it started when someone posted a picture... so I asked them to delete it to see... and now I can post again I will deal with the culprit later Thanks

Lori.... are they tinkering please?? Cos I suddenly had trouble loading, getting back in, and posting.....

Hmmm....not that I know of.  Is it still happening, or did it seem like a momentary sort of glitch?

Three of us had the same problem Lori,,,, for about 20 minutes..... but it seems to have righted itself now..... fingers crossed

OK.  I wonder if you were all 3 on the same servlet and it was just misbehaving?  I've got no notifications of any issues with the equipment, and the developers are not playing with it, I promise.

Let's hope it's all fixed, now.

will the i phone app launch on monday when the forum has changes?!

No, the LiveCloud iPhone app will come a bit later.

You've removed the OP's name from threads on forum index pages.  That's disappointing considering it was a feature request which had been added.

Ooooo are we getting an IPhone app.... I must have missed that bit......that's  great

But where have  all our Dialogs gone please.....

Post counts gone as well.  Not too bothered about that though.

I think most of my smiles have gremlins Lori - and I preferred it when you could see who started a thread. Doesn't matter much to me but I know a few fms will avoid threads by certain posters to avoid being wound up.
Other than that everything is hunky dory

Quote "But where have  all our Dialogs gone please....."

Apparently they're on your Live Cloud account, which is now separate from GaGa.

Edit: I was on IE8 when i posted this.

IE is not quoting either, but Firefox and Chrome seem to be ok.

Looks like all 45 smileys are present and correct.

Lori, please please please can you change the forum colour away from this black/grey scheme. it's so depressing.
Thanks