Saint posted:

Two years ago I completed a lengthy DWP form to claim Attendance Allowance.

I had to wade through tons of documents to find dates of hospital appointments etc ...

It was a nightmare

I sent it without making a copy

Now 2yrs on I have another - to reassess my mum's needs meaning I have to do it all over again IF I can find all the relevant documents

 

I was wondering if the DWP would send me a photocopy of the old application I made so I had all that info at hand again to complete the form quicker

Would they give me a copy of this?

Oh heck Renton ....I had to do one of those lately ....so I know how long winded they are .....not sure they will give you a copy of the old one though  Could your doctor not help you out with hospital dates etc though ....they must be on their records 

Oh I have all the records

Mountains of it

I'm trying to avoid weeks of hard work that's all

We have a major DWP Centre near us and wondered if they might fax it to them and we could sign for it

It's the wording of explanations about my mum's needs too - took me weeks to word things right.

I'd do anything to avoid having to reword everything again

All 35 pages

Saint posted:

Two years ago I completed a lengthy DWP form to claim Attendance Allowance.

I had to wade through tons of documents to find dates of hospital appointments etc ...

It was a nightmare

I sent it without making a copy

Now 2yrs on I have another - to reassess my mum's needs meaning I have to do it all over again IF I can find all the relevant documents

 

I was wondering if the DWP would send me a photocopy of the old application I made so I had all that info at hand again to complete the form quicker

Would they give me a copy of this?

Don't count on it. They rely on you doing all the stuff yourself again 

Saint posted:

We have a major DWP Centre near us and wondered if they might fax it to them and we could sign for it

It's the wording of explanations about my mum's needs too - took me weeks to word things right.

I'd do anything to avoid having to reword everything again

All 35 pages

Can you perhaps get help from the Macmillan nurses Renton .....they gave us a letter to include. 

Baz posted:

Saint posted:

We have a major DWP Centre near us and wondered if they might fax it to them and we could sign for it

It's the wording of explanations about my mum's needs too - took me weeks to word things right.

I'd do anything to avoid having to reword everything again

All 35 pages

Can you perhaps get help from the Macmillan nurses Renton .....they gave us a letter to include. 

It's not that I need help

It's that i'm trying to avoid wading through mountains of info IF I can find it all, and it's the wording of answers ... took me ages.

I can do it again but I know i'm going to forget or will have mislaid info and spend weeks hunting for it

Saint posted:

Baz posted:

Saint posted:

We have a major DWP Centre near us and wondered if they might fax it to them and we could sign for it

It's the wording of explanations about my mum's needs too - took me weeks to word things right.

I'd do anything to avoid having to reword everything again

All 35 pages

Can you perhaps get help from the Macmillan nurses Renton .....they gave us a letter to include. 

It's not that I need help

It's that i'm trying to avoid wading through mountains of info IF I can find it all, and it's the wording of answers ... took me ages.

I can do it again but I know i'm going to forget or will have mislaid info and spend weeks hunting for it

How are your parents doing ?

Saint posted:

Baz posted:

Saint posted:

We have a major DWP Centre near us and wondered if they might fax it to them and we could sign for it

It's the wording of explanations about my mum's needs too - took me weeks to word things right.

I'd do anything to avoid having to reword everything again

All 35 pages

Can you perhaps get help from the Macmillan nurses Renton .....they gave us a letter to include. 

It's not that I need help

It's that i'm trying to avoid wading through mountains of info IF I can find it all, and it's the wording of answers ... took me ages.

I can do it again but I know i'm going to forget or will have mislaid info and spend weeks hunting for it

Which is where they ask you to give your answers again and will pick you up on any discrepancy 

Baz posted:

Saint posted:

Baz posted:

Saint posted:

We have a major DWP Centre near us and wondered if they might fax it to them and we could sign for it

It's the wording of explanations about my mum's needs too - took me weeks to word things right.

I'd do anything to avoid having to reword everything again

All 35 pages

Can you perhaps get help from the Macmillan nurses Renton .....they gave us a letter to include. 

It's not that I need help

It's that i'm trying to avoid wading through mountains of info IF I can find it all, and it's the wording of answers ... took me ages.

I can do it again but I know i'm going to forget or will have mislaid info and spend weeks hunting for it

How are your parents doing ?

Not so bad at all

How's you?

Saint posted:

Baz posted:

Saint posted:

Baz posted:

Saint posted:

We have a major DWP Centre near us and wondered if they might fax it to them and we could sign for it

It's the wording of explanations about my mum's needs too - took me weeks to word things right.

I'd do anything to avoid having to reword everything again

All 35 pages

Can you perhaps get help from the Macmillan nurses Renton .....they gave us a letter to include. 

It's not that I need help

It's that i'm trying to avoid wading through mountains of info IF I can find it all, and it's the wording of answers ... took me ages.

I can do it again but I know i'm going to forget or will have mislaid info and spend weeks hunting for it

How are your parents doing ?

Not so bad at all

How's you?

Good I’m ok thanks 

We contacted the hospital we use for dates if attendance as outpatients (for which you don't receive a letter copy)

They said we could have that info if we requested it in writing

So I wondered if our right to access our own info would allow us to have a copy of the previous forms I completed?

Or at least to view it perhaps?

Oh heck !!!

https://www.gov.uk/government/...personal-information

Saint posted:

Two years ago I completed a lengthy DWP form to claim Attendance Allowance.

I had to wade through tons of documents to find dates of hospital appointments etc ...

It was a nightmare

I sent it without making a copy

Now 2yrs on I have another - to reassess my mum's needs meaning I have to do it all over again IF I can find all the relevant documents

 

I was wondering if the DWP would send me a photocopy of the old application I made so I had all that info at hand again to complete the form quicker

Would they give me a copy of this?

Good luck with finding all the relevant paperwork, Sainty.

Unfortunately, I doubt they’ll give you a copy of the previous form.

Sprout posted:

Saint posted:

Baz posted:

Saint posted:

We have a major DWP Centre near us and wondered if they might fax it to them and we could sign for it

It's the wording of explanations about my mum's needs too - took me weeks to word things right.

I'd do anything to avoid having to reword everything again

All 35 pages

Can you perhaps get help from the Macmillan nurses Renton .....they gave us a letter to include. 

It's not that I need help

It's that i'm trying to avoid wading through mountains of info IF I can find it all, and it's the wording of answers ... took me ages.

I can do it again but I know i'm going to forget or will have mislaid info and spend weeks hunting for it

Which is where they ask you to give your answers again and will pick you up on any discrepancy 

 If you answer truthfully in the first place, there shouldn’t be any discrepancies.

Yogi19 posted:

Saint posted:

Two years ago I completed a lengthy DWP form to claim Attendance Allowance.

I had to wade through tons of documents to find dates of hospital appointments etc ...

It was a nightmare

I sent it without making a copy

Now 2yrs on I have another - to reassess my mum's needs meaning I have to do it all over again IF I can find all the relevant documents

 

I was wondering if the DWP would send me a photocopy of the old application I made so I had all that info at hand again to complete the form quicker

Would they give me a copy of this?

Good luck with finding all the relevant paperwork, Sainty.

Unfortunately, I doubt they’ll give you a copy of the previous form.

 

Why do you think that?

It's mostly so I don't have to plough through mountains of paperwork

I'm going to call them tomorrow just to check

Alternatively (if I can't get through) I'll contact Job Centre Plus where I can take the completed forms ... so they might have an idea of access to info

Saint posted:

Yogi19 posted:

Saint posted:

Two years ago I completed a lengthy DWP form to claim Attendance Allowance.

I had to wade through tons of documents to find dates of hospital appointments etc ...

It was a nightmare

I sent it without making a copy

Now 2yrs on I have another - to reassess my mum's needs meaning I have to do it all over again IF I can find all the relevant documents

 

I was wondering if the DWP would send me a photocopy of the old application I made so I had all that info at hand again to complete the form quicker

Would they give me a copy of this?

Good luck with finding all the relevant paperwork, Sainty.

Unfortunately, I doubt they’ll give you a copy of the previous form.

 

Why do you think that?

 

It's mostly so I don't have to plough through mountains of paperwork

 

Because they are asking you for an update on the current situation, so why would you need a copy of how things were two years ago. They want to know what things are like now. 

BTW, I don’t know anything and, I hope I’m wrong and they do give you the info you want.

Roxan posted:

What about freedom of information? Don't they have to give you everything they have on file?

I know some info can be withheld but I think it's in exceptional circumstances

So i'm hoping you're right

@Yogi19 it's dates of medication began/ended, what used to be taken and what for .... the overlap in the last 2yrs

And we were pondering all the aids n adaptions we use

It would just be easier to see how I phrased it all, milligrams of meds 2yrs ago - how long have you taken this med is another headache

Saint posted:

Roxan posted:

What about freedom of information? Don't they have to give you everything they have on file?

I know some info can be withheld but I think it's in exceptional circumstances

So i'm hoping you're right

 

@Yogi19 it's dates of medication began/ended, what used to be taken and what for .... the overlap in the last 2yrs

And we were pondering all the aids n adaptions we use

It would just be easier to see how I phrased it all, milligrams of meds 2yrs ago - how long have you taken this med is another headache

I do understand why it would be useful for you to have that info  

I called their helpline.

They said YES      -   I can have a copy of our previous application

They seemed unconcerned about giving me the info - like it was routine!!

"I put it in the post - you'll get it in a week"

Saint posted:

I called their helpline.

 

They said YES      -   I can have a copy of our previous application

 

They seemed unconcerned about giving me the info - like it was routine!!

 

"I put it in the post - you'll get it in a week"

Yayyyyyy ....brilliant Renton ...that will save you a load of work 

Saint posted:

I called their helpline.

 

They said YES      -   I can have a copy of our previous application

 

They seemed unconcerned about giving me the info - like it was routine!!

 

"I put it in the post - you'll get it in a week"

Yayyy, I’m so glad I was wrong and they will give you the info you wanted.

Thank you so much

I was surprised at his easy going routine kinda style

"Let me look to see if we scanned it - yes it's there. I'll post it"

And that was that !! Almost too easy

Now I wait to see if he was fibbing just to get me off the phone LOL 

And i'm holding the copy in my hand right now 

YAY !!!!!

Saint posted:

And i'm holding the copy in my hand right now 

 

YAY !!!!!

Yayyyyy 👏🏻👏🏻👏🏻👏🏻Glad it worked out ok Renton 

What a ruddy relief all round Baz

And relax

For example i'd completely forgot my Mum was still taking co-drydamol  + ibuprofen less than 2 years ago.

I will have to find out when these stopped - it's this type of info I needed.

Saint posted:

And i'm holding the copy in my hand right now 

 

YAY !!!!!

 I’m really pleased for you.

Yogi19 posted:

Saint posted:

And i'm holding the copy in my hand right now 

 

YAY !!!!!

 I’m really pleased for you.

Thank you so much - I had a few fretful nights sleep 

Saint posted:

Yogi19 posted:

Saint posted:

And i'm holding the copy in my hand right now 

 

YAY !!!!!

 I’m really pleased for you.

Thank you so much - I had a few fretful nights sleep 

Remember to take a copy of this one though 

Baz posted:

Remember to take a copy of this one though 

I second that! 

Yogi19 posted:

Baz posted:

Remember to take a copy of this one though 

I second that! 

I've had that shouted at me several times already LOL 

I'm quite a dunderhead but I say that's cos I had meningitis when I was little - totally forgetful even when I try

Saint posted:

Yogi19 posted:

Baz posted:

Remember to take a copy of this one though 

I second that! 

I've had that shouted at me several times already LOL 

 

I'm quite a dunderhead but I say that's cos I had meningitis when I was little - totally forgetful even when I try

Saint posted:

Yogi19 posted:

Baz posted:

Remember to take a copy of this one though 

I second that! 

I've had that shouted at me several times already LOL 

 

I'm quite a dunderhead but I say that's cos I had meningitis when I was little - totally forgetful even when I try

 @ dunderhead

Just a lil update

Got a letter saying all benefits will stop on 16th July - eleven days time

That's everything

So I called to ask how the claim was going

"Did you include documents?"

"Yes - as supporting evidence"

"That's why it's been uploaded on our system as 'documents' and not as a claim - so it hasn't been looked at"

We'll try to hurry it up - call back in about a week

Saint posted:

Just a lil update

 

Got a letter saying all benefits will stop on 16th July - eleven days time

That's everything

So I called to ask how the claim was going

"Did you include documents?"

"Yes - as supporting evidence"

"That's why it's been uploaded on our system as 'documents' and not as a claim - so it hasn't been looked at"

We'll try to hurry it up - call back in about a week

 

That is absolutely disgraceful Sainty 

He had the gall to say,

"If you'd have got it in earlier …"

Well it would have sat there for an extra month, wouldn't it?

Saint posted:

He had the gall to say,

"If you'd have got it in earlier …"

 

Well it would have sat there for an extra month, wouldn't it?

Exactly, 

They should at least have the decency to keep you on the existing benefits until they have sorted their monumental cock-up out 

Moonie posted:

Saint posted:

He had the gall to say,

"If you'd have got it in earlier …"

 

Well it would have sat there for an extra month, wouldn't it?

Exactly, 

They should at least have the decency to keep you on the existing benefits until they have sorted their monumental cock-up out 

Couldn't agree more