My GP retired recently. His parents started the practice
However, since he retired the practice has gone to hell.
I was transferred to the list of a doctor who works part time and I've never been able to get an appointment with her - I have no idea what she looks like. There are now 5 other doctors in the practice one of whom I would never see even under pain of death
simply because he is so vile. There's a new Asian doctor who has promise but it's virtually impossible to get to see him
Gone are the days when they had appointments up to 6pm at night - now they seem to stop at about 1pm after emergency appointments. The afternoons are now for their specialist clinics! The appointment system is flawed as well because the phone lines now open at 8am although they used to open at 8.30 for an appointment that day, if you can't get through due to the volume (all appointments are generally gone by 8.45am) you have to go through the whole process the next day and hope you get an appointment
I have some quite serious medical conditions which due to the way the surgery is operated and the inability of getting an appointment I've either had to be treated at hospital (by emergency ambulance), at a badger walk in centre or an NHS walk in centre. I'd like to move to a different surgery but all the ones close by have closed their books to new people.
The practice nurses are OK though
the receptionists are the worst aspect of this surgery.