They won't replace it cos they only replace up to 28 days ...and this broke down in 30 !!! Not heard anything about the part ! If I have heard anything by Thursday ....when I am back from my trip ....I will call them again
surely this comes under the not fit for purpose
That's what I said , but as long as they are offering to mend it for free it appears they aren't obliged to do any more
but they are not doing that bazzy -really poor service -what about trading standards -30 days for a washing machine is disgusting
Trading standards don't do it Ros ....it's the Consumer Service ...which is now run by Citizens Advice