Originally Posted by Soozy Woo:
Right - I don't know if anyone can help and as my technological know how is about zero I find it difficult to explain but here goes.
I use Google Chrome as my browser and it always used to open up with Google on my home page with a couple of tabs behind. Since last Friday I open up to a blank screen with (I think) a tool bar that says chrome//newtab+ - it's very jittery and sensitive and takes ages to bring up anything that I request.
I have been into my settings and I do have Google as my homepage but it doesn't come up as that when I open it. Everything is very slow and skittish (if that makes sense).
Any help appreciated - thank you.
I think last weekend something was inadvertently downloaded - I have been through the list of stuff and deleted anything new but to no avail.
Ooher that sounds worrying. Have you been through your list of programs and uninstalled anything you don't recognise?
Disk cleanup might help too?
What antivirus software do you have? I'm disappointed with Norton antivirus a.t.m. as I inadvertently downloaded something called snap.do which got through Norton which said it was safe. It took over my homepage + search engine [google] and was difficult to get rid off.
Oh and snap.do is designed so it looks like google - same colours etc. Could be you have that?