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Originally Posted by Yogi19:
Originally Posted by Pengy:
Originally Posted by Baz:
Lol. Hi Pengy Hope you gave them hell

No half - I've had to send the letter again this time Special delivery guaranteed tomorrow by 9am tomorrow if that doesn't get there I'm stuffed as it's my appeal against being put in WRAG group from incapacity benefit - tomorrow is my last day 

 

the apology email was so insulting I've advised her that I'm gonna complain about her as well   I'm gonna want compensation and if my appeal is turned down on the grounds that it was late, I shall be seeking further compensation from them 

That is shocking! What happened to the first letter, did it go awol?

they can't tell me - it's got lots of stuff that's personal and private so I'm furious.  I tried to phone to find out what had happened but the stupid automation system kept cutting me off - in the email she insisted I could have contacted a human on the number that was cutting me off.  If I was in a room with them I'd not be responsible for my actions 

 

If it doesn't arrive tomorrow morning, I'll have to do another one and physically take it to the department which is the other side of Birmingham 

FM
Originally Posted by Pengy:
Originally Posted by Yogi19:
Originally Posted by Pengy:
Originally Posted by Baz:
Lol. Hi Pengy Hope you gave them hell

No half - I've had to send the letter again this time Special delivery guaranteed tomorrow by 9am tomorrow if that doesn't get there I'm stuffed as it's my appeal against being put in WRAG group from incapacity benefit - tomorrow is my last day 

 

the apology email was so insulting I've advised her that I'm gonna complain about her as well   I'm gonna want compensation and if my appeal is turned down on the grounds that it was late, I shall be seeking further compensation from them 

That is shocking! What happened to the first letter, did it go awol?

they can't tell me - it's got lots of stuff that's personal and private so I'm furious.  I tried to phone to find out what had happened but the stupid automation system kept cutting me off - in the email she insisted I could have contacted a human on the number that was cutting me off.  If I was in a room with them I'd not be responsible for my actions 

 

If it doesn't arrive tomorrow morning, I'll have to do another one and physically take it to the department which is the other side of Birmingham 

That is horrendous, I am fuming on your behalf!

You need to take your complaint right to the top, Pengy.

Yogi19

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