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My brother will be arriving shortly so I may have to break off.

 

Interesting course this morning and worth attending - I've already been able to give some advice to the bookkeeper of this large job I'm doing which is likely to help them. Not a lot about what I posted earlier - it was mentioned, but it is as such an early stage in the discussions stage that anything could happen.

 

I have just opened my post and got a letter from the Halifax. Before going any further, I have been able to confirm that what I am about to say has been sorted out to my satisfaction.

 

The letter informed me that my 2 year bond account had matured on the 19th and because they hadn't received any instructions from me it had been transferred into a matured bond account at 0.10% - and there was no mention of the cheque I had sent with my application which I had seen having been cleared through my bank account. When I spoke to them on the 19th I had been lead to believe that it had been received and that it was due to a holdup in paperwork.

 

So I rang the phone number shown on the letter which was different to the one I rang on the 19th, but still in Halifax. The phone number was not recognised. So I rang the number I rang on the 19th and after a while got through. I explained things to the girl and she asked me a couple of security questions which I answered.

 

I failed the security questions. She said that she was unable to answer my questions as a result. As you can imagine I was not at all satisfied with this and she said I should go to a branch with ID and they would be able to sort things out. She said that my money was safe because as you can imagine, this looked as if things were getting very sinister and nasty. She said I could ring again and see if this time I passed security but I knew that I had answered the security questions correctly and it looked as if I would have to waste time in going to a branch.

 

Anyway after I rang off I thought I would print off my balances online just to prove what accounts and balances I had. It was just as well that I did as I immediately saw that the old account had been closed and a new 4 year bond account opened with the money from the old account and the cheque I had been sent.

 

I should never have been sent that letter as it was dated after this new account was opened. The reason why I failed the security questions was that I had given her the account number and balance of the old account which no longer existed - the new account has a different number so it is obvious now to me that was the reason why - she was trying to access an account which no longer existed.

 

So I am satisfied now but I am an accountant and am used to dealing with figures and computers, but the majority of people who had received such a letter would be absolutely thrown and panic.

El Loro
Originally Posted by ~Sweet Summer~:
I'm going to light a candle for you all on Sunday squiggle I'm sure he'll be looking down with love and be so proud of you for the way you have looked after each other since he left

Thank you Summer my daughter is struggling so much though, I hope that she can remember all the good times and get over the hurt of him being missing from her life.

 

El that makes me so angry, these companies (like the Halifax) are so so dodgy and, as you say, you are able to cope with this with ease, others not so au fait would struggle.

squiggle
Originally Posted by squiggle:
Originally Posted by ~Sweet Summer~:
I'm going to light a candle for you all on Sunday squiggle I'm sure he'll be looking down with love and be so proud of you for the way you have looked after each other since he left

Thank you Summer my daughter is struggling so much though, I hope that she can remember all the good times and get over the hurt of him being missing from her life.

 

El that makes me so angry, these companies (like the Halifax) are so so dodgy and, as you say, you are able to cope with this with ease, others not so au fait would struggle.

For you and your daughter, Squiggle.

Yogi19
Originally Posted by squiggle:

Welcome back Joyron, glad it all went so well.  I know you will whiz through that washing and ironing with many happy memories to make the task fly by   As you were saying about Les Mis I had this little fantasy of a group outing for us all going to see it together, wouldn't that be great?

 

Yogi I thought you put it very well and my thoughts of him are happy because I know for sure that he is now well and happy.

 

I am really going now.........................


Good evening everyone.   Yes Squiggle, it would be great if we could all go and see "Les Mis" together.  I'm sure we would have a wonderful time.  Sorry I've not been about as much as I had hoped but hubby is around all the time at the moment!!  He goes back to work on Monday so hopefully I may be about a bit more next week!!

 

Squiggle, I hope you have a good day with the family on Sunday and I pray that your daughter will find some comfort being together with you all on this special day.  To all my other lovely buddies, enjoy your weekend, whatever you are doing.  Love you all.  Speak soon. 

Joyron
Originally Posted by Skylark24:

Hi everyone x
For squiggle and family ... 
Still very warm here, uncomfortable infact , got all the windows open , but not much air around. 
Hope to see you next week Joyron x 

It was ever so hot in Barnstaple where I had to go to various shops to get the bits for our roast.  By the time I drove home (no aircon in the car) and unloaded the shopping sweat was dripping from my nose, most uncomfortable.

squiggle
Originally Posted by Skylark24:

I am off now Yogi ! Broadband playing up . Its always the same when a ship comes in to the docks, the joy of living here ! I shall go down tomorrow and give them a telling off! 

Goodnight everyone  

Seriously, do the ships affect your broadband?

You go get those Jack Tars and gie them laldy!

Goodnight, see you tomorrow.

Yogi19
Originally Posted by ~Sweet Summer~:
Coming in to wish you all goodnight hope you all enjoyed strictly & bb I loved strictly! Don't forget to say "White rabbits" first thing in the morning

Goodnight Summer, I am catching up with Strictly. Don't want to say too much but I am loving Russell.

I'll remember the "White rabbits", now that you've reminded me.

Yogi19
Yogi I loved Anita, I thought I'd dislike her too! Just popping back to tell you all that my next lovefilm rental is on the way, and it's.. Meet me in St. Louis (for this who don't know, on lovefilm you make a list and set titles into 3 priority categories. I usually have 3 or 4 high priorities at a time, so it's a surprise which film turns up next)
~Sparkling Summer~

Good  morning everyone

 

Skylark, I hope that your broadband stops playing up. That's an interesting observation about ships coming in affecting the broadband and it could be to do with the ships radio equipment sending out radio waves, but I think it would only affect you with wireless broadband. I don't think wired broadband would get affected.

El Loro

Good morning everyone, a nice morning here, hope it is for everyone too.  Hope your broadband is better this morning otherwise you will have to go down there and give them  err what Yogi said

 

I am going to start my famous Three Fruit Flan which I haven't made in years and years, by special request from my daughter, my grandsons have never tasted it so that goes to show how long ago it was that I last made it.

 

Have a good day everyone

squiggle
good morning everyone and happy first of the month Squiggle, I've been thinking about your daughter and I know that you worry about her. It took me 4 years to come to terms with my dad's death and for at least 3/4 of that time I suffered in silence. Nothing anyone could have done or said would have made it any better either, I simply needed time to let my grief take it's natural course. I think it's great that you know how your daughter is feeling and it's wonderful that she can come to you and tell you love, support, time and patience will see her through this difficult time
~Sparkling Summer~

Summer I really appreciate you saying that.  I will tell her today what you said.  She is, though, just like you, she has been bottling it up, its just that I know what difficulties she has faced not that she has told me.  This weekend I am determined that we are going to do nothing but happy memories.  I hope it will start to help.

squiggle
Originally Posted by squiggle:

Summer I really appreciate you saying that.  I will tell her today what you said.  She is, though, just like you, she has been bottling it up, its just that I know what difficulties she has faced not that she has told me.  This weekend I am determined that we are going to do nothing but happy memories.  I hope it will start to help.

I hope your weekend is filled with wonderful memories of a lovely husband, dad and grandad.

Yogi19
Squiggle sometimes we bottle things up because it just hurts too much, and it's easier to pretend to be ok to the outside world than tell them how utterly rotten you feel. I wouldn't wish those feelings on anyone, and I'm glad that I'm now able to share my experience to help comfort anyone else. Last year I cut hair for a 10 year old who'd lost his dad very suddenly, and for some reason he chose to tell me (likely because he was alone and I'm a stranger), he was struggling with anger. I had a good chat with him and although I couldn't fix how he felt, I think he was quite relived to talk to someone who understood bless him. Yogi, sorry to hear you have rain I'm eating a magnum outside who would have thought that oct 1st would be the best lunch break of the year?!!
~Sparkling Summer~
Originally Posted by ~Sweet Summer~:
Squiggle sometimes we bottle things up because it just hurts too much, and it's easier to pretend to be ok to the outside world than tell them how utterly rotten you feel. I wouldn't wish those feelings on anyone, and I'm glad that I'm now able to share my experience to help comfort anyone else. Last year I cut hair for a 10 year old who'd lost his dad very suddenly, and for some reason he chose to tell me (likely because he was alone and I'm a stranger), he was struggling with anger. I had a good chat with him and although I couldn't fix how he felt, I think he was quite relived to talk to someone who understood bless him. Yogi, sorry to hear you have rain I'm eating a magnum outside who would have thought that oct 1st would be the best lunch break of the year?!!

That made me. I'm glad he found you to talk to.

 

Eating Magnums!!  I'm going to need a boat to get to the garden centre.

Son and DiL are going with me -  the Christmas decorations are in the Garden centres now, Summer.

Yogi19
Originally Posted by Yogi19:
Originally Posted by squiggle:

Summer I really appreciate you saying that.  I will tell her today what you said.  She is, though, just like you, she has been bottling it up, its just that I know what difficulties she has faced not that she has told me.  This weekend I am determined that we are going to do nothing but happy memories.  I hope it will start to help.

I hope your weekend is filled with wonderful memories of a lovely husband, dad and grandad.

Thank you Yogi

squiggle
Originally Posted by squiggle:
Originally Posted by Yogi19:
Originally Posted by squiggle:

Summer I really appreciate you saying that.  I will tell her today what you said.  She is, though, just like you, she has been bottling it up, its just that I know what difficulties she has faced not that she has told me.  This weekend I am determined that we are going to do nothing but happy memories.  I hope it will start to help.

I hope your weekend is filled with wonderful memories of a lovely husband, dad and grandad.

Thank you Yogi

The more we loved them, the harder the grief.

But never to have known them would have been so much worse.

Yogi19
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