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There's a warning from Trading Standards officers about fake helplines offering to sort out your printer problems. They may want to access your computer to do this and get control over your computer. They may want your bank or credit card details.

http://www.bbc.co.uk/news/business-39040126

 

There were 32,000 such cases last year.

 

Their advice is:

  • If seeking technical support for your printer, visit the manufacturer's website to get the official contact details
  • Be suspicious of helplines asking to take control of your computer to fix a printer problem
  • Keep anti-virus software up to date, to stop pop-ups from bogus services

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