I have no clue Amythist, have you rebooted the computer? I am having no problems, but I will bump this in the hope that a mod can help you 

Amythist, try clearing your browser cache.

Someone on this forum had the same problem ages ago and my suggestion worked for them so it's worth trying.

If that doesn't work, try a different browser to see if that works.

As El Loro suggests, try using a different browser Amythist?

For some reason I have problems using IE here  so I use Chrome instead.

I ve pressed lots of things and something seems to have worked....but if possible can someone tell me how to clear the cache?

Using a different browser only works for a short time

Thanks to all who have helped

Amythist, as I don't know which browser you use, do a Google search on clear cache and which type of browser you are using or do a search for cache from the Help option in your browser menu. Hopefully you will get a result which shows you what to do.

If you are not sure, post here what browser you use and someone should be able to help you.

I'm going off now but I'm sure someone here will help you if you need it.

every browser here Amy  

https://kb.iu.edu/d/ahic

Im on Firefox and Chrome.....but Chrome is dodgy

Chrome

1. In the browser bar, enter:

     chrome://settings/clearBrowserData

2. Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).

   From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

3. Click Clear browsing data.

Back to top

Firefox

1. From the Tools or History menu, select Clear Recent History.

   If the menu bar is hidden, press <code>Alt</code> to make it visible.

2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything. 
   
   
3. Click the down arrow next to "Details" to choose which elements of the history to clear. Click Clear Now.

Amythist, I don't know what OS you use, but if you type "disk cleanup" into the search function on your pc, it will take you to a programme which will quickly clear your pc of cookies and the like 

I use it regular 

So make sure you know all your log-ins and passwords before you do anything, as clearing your cache could delete any of that sort of info and log you out of things - even if you had clicked on 'remember me' or were 'permanently' logged-in.

Thanks so much..just managed to do it on chrome but firefox seems to be managed by Avira so cant find a way just yet...but massive progress, thanks

Oh yes, good point Fluffy  

Mine's automatic - every Wednesday - who knew?

Hope that .... you know the rest

Amythist, if the Menu bar (File Edit View History Bookmarks Tools Help) is missing from the screen in Firefox, to show the menu bar for a few seconds press F10. To get it back permanently click on the Open Menu icon (the one with 3 horizontal lines at the top right) and select Customize. From the resulting screen click on Show/Hide Toolbars at the bottom towards the left and then click on Menu Bar.

Then follow Dame's instructions as above - the cache option is the one needed to clear the browser cache. If you include the other options to clear then your log ins will be cleared out so you need to know your passwords as Fluffy said.