Sounds like Royal Mail are saying they haven't received it yet but that doesn't mean the seller has sent it yet, I would contact them again 

It's really annoying me now Aimee, I have had to wait in 'just incase' for best part of 2wks! And looking at that it looks likely it hasn't even been sent yet

That's why I prefer to actually go shopping 

I would email them again, and ask for the exact status of the dispatch, reminding them of what the original agreement should have been on their part if need be Hope it arrives soon!

I've sent them another msg.

 

They have nearly 4k feedback so I'm hoping it will turn up soon, i am getting concerned though.

Jen, check the expected delivery date on the listing ( you should still be able to access the listing via your purchases page ) - if that's passed, you might be able to open a case against the seller ( can;t recall how long after the stated delivery date you have to wait )  Good luck with it! 

The est del date was fri/sat Slinki, i just checked the royal mail track and trace again and it's saying they received it at ***** centre yesterday and it is being processed. I had a feeling it was going to be a case of Royal mail not updating it.... the seller still lied though about it being dispatched on Sat. I don't care tbh as long as i get it and it's what i paid for

ahh, that's better news! Hope it gets there soon 

Hope it arrives soon Jen

It arrived!!!

 

 ^^^ 

is it in full working order?

 Glad it arrived Jen

Dunno it's been on charge all afternoon, I'm sure Daddy will just love playing with his new toy when he gets here

"We have been notified that your item is being shipped by the retailer; the next scan will appear when we receive this item."

 

This happens when a dishonest international seller tries to list the item being sold as a UK stock, but actually is in another country such as Australia where RoyalMail also presents and do business.

 

They do ship out tho, but it takes a lot longer than a UK seller.