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Originally Posted by Soozy Woo:

Oooooooh i've had them a number of times - I almost fell for it once,

 

I LOVE IT, I LOVE IT, I LOVE IT!!!!! Gonna try something similar if and when they call again. I usually lead them on and then say ...............but I don't have a computer!

I would have fallen for that scam ,so glad I have been made aware .

FM

I get this type of phone call once a month. It's a well known scam where they get you to give them access to your computer via a remote computer access website such as the AMMYY one in the clip and another one is Logmein (which is also known as SUPPORTME). AMMY and Logmein are legit are are used by software support places to help people sort out their computer problems. But they are also used by these scammers.

 

Once the scammers get access to your computer they will run a program of their which puts a piece of malware or virus on your computer, then they run a scan of your computer which shows that you have a virus, so they then sell you software to supposedly get rid of the virus. In doing so they now have your credit card details and also it's unlikely that the program they've sold you will do anything of the sort and you are then left with your computer having a virus on it and also out of pocket.

 

The Guardian ran an expose on these scammers a couple of years ago. They seem to be based in India and that makes it harder for the authorities in the UK to do anything about it other than to warn people.

 

The Action Fraud website, which is where anyone who has been hit by internet fraud can report it, has a warning on this fraud which they call "Computer Software Service fraud"

http://www.actionfraud.police....-az-microsoft-frauds

 

The key point is that the likes of Microsoft never ring people up saying there's a problem with your computer. Anyone whoever gets such a call should exercise extreme sceptism.

 

Sometimes when I get such a call I play along with them just to waste their time. To date, my best effort went on for 19 minutes.

 

As part of the scammers routine, they may get you to run the Windows Event Manager on your computer. The Event Manager is legit. It lists various Windows events which have happened on your computer. It is inevitable that some of the events will be in red to show that there has been a problem on Windows. The scammers use these events to say there is a problem with your computer. But that is not the case. For instance if you've ever had a program crashing and get the Windows report message coming up to ask if you want to send an error report to Microsoft, this will also appear on the Events Manager as a red warning. If you were to take out the internet cable from your computer to stop internet access (assuming it was wired of course), that also would appear as a red warning.

 

 

El Loro
Originally Posted by El Loro:

I get this type of phone call once a month. It's a well known scam where they get you to give them access to your computer via a remote computer access website such as the AMMYY one in the clip and another one is Logmein (which is also known as SUPPORTME). AMMY and Logmein are legit are are used by software support places to help people sort out their computer problems. But they are also used by these scammers.

 

Once the scammers get access to your computer they will run a program of their which puts a piece of malware or virus on your computer, then they run a scan of your computer which shows that you have a virus, so they then sell you software to supposedly get rid of the virus. In doing so they now have your credit card details and also it's unlikely that the program they've sold you will do anything of the sort and you are then left with your computer having a virus on it and also out of pocket.

 

The Guardian ran an expose on these scammers a couple of years ago. They seem to be based in India and that makes it harder for the authorities in the UK to do anything about it other than to warn people.

 

The Action Fraud website, which is where anyone who has been hit by internet fraud can report it, has a warning on this fraud which they call "Computer Software Service fraud"

http://www.actionfraud.police....-az-microsoft-frauds

 

The key point is that the likes of Microsoft never ring people up saying there's a problem with your computer. Anyone whoever gets such a call should exercise extreme sceptism.

 

Sometimes when I get such a call I play along with them just to waste their time. To date, my best effort went on for 19 minutes.

 

As part of the scammers routine, they may get you to run the Windows Event Manager on your computer. The Event Manager is legit. It lists various Windows events which have happened on your computer. It is inevitable that some of the events will be in red to show that there has been a problem on Windows. The scammers use these events to say there is a problem with your computer. But that is not the case. For instance if you've ever had a program crashing and get the Windows report message coming up to ask if you want to send an error report to Microsoft, this will also appear on the Events Manager as a red warning. If you were to take out the internet cable from your computer to stop internet access (assuming it was wired of course), that also would appear as a red warning.

 

 

Cheers for that

FM
Originally Posted by Soozy Woo:

I'm actually a bit excited - can't wait for them to ring again - saying that - it's been a while since I've had a call.

I haven't had a call for ages either. Maybe they have blacklists. Last time I went down the, "Now I've got Coronation Street!" routine.

The previous time I had taken advice from someone on this here forum, and said, "How will your children feel when you tell them that you made your money through conning the elderly and confused?"

Garage Joe

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