I think you should have had an apology from the school already, and been updated on the investigation so far. It can't take that long to figure out what happened and who it was, schools are full of people, plus your daughter knows who did it.. I think it needs chasing up I hope they treat you right and I hope your daughter is recovering alright

school have known since day one who it was, and regardless of accident/deliberate the door (with clear glass) must have benn pushed with some force - daughter has big feet (size 5/6 and only 12 years old) and therefore big nails!

Machel you're not being unreasonable.  It sounds to me that the school might be hoping it will all go away if they don't communicate with you.  There's no way their action (or the lack of it!) could be termed reasonable.  I think you should contact them and ask what steps they have taken to resolve the issue.  Your poor daughter....

If it was malicious, I'd want some action taken.

If it was a joke, or an accident, I wouldn't bother. 

Yeah I agree with Blizzie...ask what their investigation has turned up and take it up after that....

I agree, if it was meant obviously something has to be done, but if not, these things happen in school and at play. Ask the school to have a look at the relationship of this pupil with your daughter.

Machel, you are not being unreasonable. Let's hope this gets sorted out quickly and has a satisfactory outcome. If not, you may want to have a look at this site. It's East Sussex County Council, but the proecedures would be similar wherever you are. It sets out the various steps you can take to make a complaint.

i used to be a school governor and teacher,  though not at this school, and so i have some sympathy for the staff, even if it was an accident the pupil should not be using such force to open a door (and it had a glass window!),  as parents had to be called and medical attention sought it should be in the accident book, where there is usually space for "follow -up actions"

I was lucky! I managed a broken wrist, and assorted fractured toes and fingers in school realted injuries. But one could always find someone with a pot on their leg or arm.

I agree with Lilibet, if it wasn't deliberate put it down to experience.

If it was deliberate and you wish to persue it then seek expert help. It's you against, "The good name of the school!" and everything that entails.

 

 

Don't get me wrong Machel I really do sympathise, but in these days of US style litigation the school will immediately go on the defensive.

i'm not interested in litigation, i want to know what the school thought and why the pupil did what he did.  it was either deliberate and therefore needs to be punished or it was an accident and someone needs to have a word about using excessive force. although the injury sounds minor it was extremely painful and it did disrupt her life (school and social)