Gas Charges and Consumer Focus

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Former Member

I received a letter today from my previous gas supplier npower. It said I needed to get in touch with them immediately because Consumer Focus (the consumer watchdog) had said they'd overcharged me for gas up until I left them.

It gives me a website and a unique number to confirm my details and then they will send me a payment to cash at the post office.

I got all excited at getting some money back off these money grabbing gas utility companies.

That was until I saw the amount a whole piffling £4.86

it's not even worth the effort of claiming it

Replies sorted oldest to newest

Yogi19Member 10 years

Pengy, are you sure the letter is genuine?
Wouldn't the Gas company just show such a small refund on your next bill?

12/1/102:17 AM

Former Member

Reference:

Pengy, are you sure the letter is genuine? Wouldn't the Gas company just show such a small refund on your next bill?

I left them in 2007 so they are no longer my gas supplier. I've checked it out and yes it is genuine (they also have a phone number and it's the same from my previous bills when I was with npower).

it's just annoying that it's for such a small amount

12/1/102:22 AM

Yogi19Member 10 years

Reference:

I left them in 2007 so they are no longer my gas supplier. I've checked it out and yes it is genuine (they also have a phone number and it's the same from my previous bills when I was with npower).

That's good

Shame it's such a small amount.

12/1/102:24 AM

Former Member

£4.87 is just about a bottle of wine..

Claim it - it's your money

12/1/106:09 AM

Former Member

Reference:

£4.87 is just about a bottle of wine.. Claim it - it's your money

That's what I say too. Just think of all the interest they'd make if lots didn't claim theirs

12/1/106:41 AM

SazBombMember

Reference:

Claim it - it's your money

absolutely! grab back anything you can... plus it costs them money to process it and post it out to you

I always claim back money for travel delays on the tube - now that I know I can

12/1/107:05 AM

Former Member

Reference:

absolutely! grab back anything you can... plus it costs them money to process it and post it out to you

never thought of it like that - right I'm gonna do it

12/1/108:38 AM

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