I can, I think it was me anyway...

Click the 'Start' menu & Go into 'accessories'....then go to 'system tools'..then to 'system restore'...a calendar should pop up with some previous dates in bold type....pick a date when your PC was running right and click it...

Bump for Soozy

thanks for that devil, i'm going to try that on my old lappy tomorrow, it's lost internet connection

Hope it works for you both,

i haven't tried yet, i'm abit scared i'll cause more damage

System restore is perfectly safe aimee it won't wipe your comp,but you have to keep your passwords noted etc and you lose your automatic log ins etc. For example if you have this site 's log in and password, you will have to re-enter them(log in again)(not re-join etc!) I keep all my stuff in a notebook.

i can't find accessories  i knew this was a bad idea to start fiddling

sorry didn't see your post there, it may be safe but i'm having trouble finding system restore

panic over, i've found it, buts it's asking for daughters password, going to have to wait for her to get home


Does anyone know if this will reconnect my internet?

Have you done everything I said Aimee...it should be there somewhere....I wish I could come and help

I don't see why not as I can only assume that you have added or removed a programme that has caused your internet connection to disappear?

It's worth a try anyway, I've done it loads of times at work as I lost my internet when I let the fella upstairs run his off my connection for a few days, it cam back...it won't do your PC any harm and as I say, it's worth a bash

You may have to maybe set up your connection again though if it works, but better than not being able to at all

When I did mine at home I restored my system back to a much earlier date and re-installed my broadband from scratch...

Thanks devil, i'm just waiting for my daughter to text me her password  the laptop was working fine and then all of a sudden it lost connection with the modem, phoned someone up out of the paper and they want £50 to repair it  so i want to try and fix it myself first, we've got a new laptop but it's one of those really small ones and doesn't have a disk drive, which we need to set the router up and it seems daft to let the laptop just sit there

Once it's up and running again (fingers crossed), you should be able to create a restore point incase it happens again...as katty said, it will remove all you passwords etc, programes installed after the date you chose, but not documents....good luck, let us know how you get on

thanks for all your help, will let you know if we fix it

well the system restore didn't work, the dates that where showing where after when the laptop lost internet connection  tried doing it from the last date showing but that didn't work, looks like i'm going to have to take it somewhere

Do you not know anyone who can take a little look at it for you Aimee? i hate the idea of you having to take it to s shop and pay them stupid money for fiddle with it.

don't really know anyone that knows much about computers

How about your daughter? Does she know anyone? a mate or a mates parents even. maybe an IT teacher at school/collage (they probably wont but worth a try to save you some pennies)

Aimee, how long have you had the Laptop? DO you still have the handbook that came with it....on one occassion I had to reset mine back to the Manufacturers settings, this basically set the Lappy back to how it was the day it was bought...removed everything I had added since but sorted the problem out....I had to keep pressing F11 or something and then it completely reset....

...have a look on the net to see if there's anything like that (if you can't find the handbook)

What make & model is it? I shall mention it to my Friend Imran upstairs (if he's in this week, not seen him) and see if he can recommend anything, may not be Today though BUT, he is brilliant...he may know of a quick solution....worth a try

thanks to bother of you  it just says hi-grade notebook laptop *can you tell i'm not good with these type of things* , it's nearly 2 years old, will have a look on the net for instructions on manufacture reset, thats what i was thinking yesterday but it doesn't say anything about it in the instructions

Not sure if this is any help at all....

http://www.higrade.com/nqconte...=graphic&lang=l1

Or this, worth a try

http://www.higrade.com/nqcontent.cfm?a_id=10953

thanks devil going to look at them tomorrow  think i might have found something in the instructions but daughter is going to have to save all her photos and documents first  thanks for all your help

Aimee, if you have no luck, give me the model and any other info you can find...maybe if you take the battery out there's a make, model number and serial number there???

I Have spoken to Imran and he said if you have no luck, he'll have a look, may just be a case of a few clicks of a button, you just have to know which ones, lol...