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I just emailed them via:

http://help.channel4.com/SRVS/...PLATE=contact_ve.tem

asked for a reply (hoping my text was in the reply - it wasn't - got a ref number though) and got this:

Subject: Your Channel 4 enquiry [Ref 804623]

Dear ,

Thank you for your enquiry. A member of our Viewer Enquiries team will review your e-mail and will reply to you within the next 7 days. If we need to forward your correspondence through to another Channel 4 department for an answer, we cannot guarantee a response time, but will get back to you as soon as we can.

For information about Channel 4 have a look at our FAQ section at www.channel4.com/help
Baby Bunny
quote:
Originally posted by faerykelstar:
quote:
Originally posted by faerykelstar:
quote:
Originally posted by The Guru:
quote:
Originally posted by faerykelstar:
Eeker Guru!! Have you emailed them, commented or whatever to let them know??!


I've tweeted official BB.

Not sure where to let CH4 know of the 'mistake'

They have a complaints form on the C4 site somewhere. I'll try and find a link.

Here... http://help.channel4.com/SRVS/...LATE=contact_web.tem This is for the web team btw.


Thanks. Just sent a gentle reminder to say that they have f'd up! Big Grin
The Guru
quote:
Originally posted by Baby Bunny:
I just emailed them via:

http://help.channel4.com/SRVS/...PLATE=contact_ve.tem

asked for a reply (hoping my text was in the reply - it wasn't - got a ref number though) and got this:

Subject: Your Channel 4 enquiry [Ref 804623]

Dear ,

Thank you for your enquiry. A member of our Viewer Enquiries team will review your e-mail and will reply to you within the next 7 days. If we need to forward your correspondence through to another Channel 4 department for an answer, we cannot guarantee a response time, but will get back to you as soon as we can.

For information about Channel 4 have a look at our FAQ section at www.channel4.com/help



Oh dear, after 7 days it will be far too late to rectify any mistakes... Ninja
wandawitch

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