Re: My neighbour

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Aimee

some of you might remember i posted about this last month, that her husband had died and the benefit office had stopped her pension

anyway

today she came round to show me a letter the cremetorium (sp) had sent her, they have scatter his ashes by accident

she was mean't to be collecting them and the family where going to have a service to scatter them

A letter though, not even a personal visit by them

Replies sorted oldest to newest

Queen of the High TeasMember

That's downright disgraceful.

6/10/096:00 AM

mary_beeMember

Whaatt?!

That's terrible!

6/10/096:01 AM

TinaMember

OMG thats awful

6/10/096:01 AM

ScottyMember 10 years

Oh dear.

6/10/096:03 AM

Dame_Ann_AverageMember VIP10 years

Oh Aimee that's just awful, I think she should get on to her funeral director and find out what the heck went wrong and to be told in a letter

6/10/096:03 AM

DarthhoobMember

what?????
oh heck how horrible

6/10/096:04 AM

AimeeMember

The poor woman is distraught, she feels they have robbed her of saying her final goodbye

6/10/096:04 AM

HollygolightlyMember

Thats just dreadful.

6/10/096:05 AM

PussMember

oh how awful, poor poor lady

6/10/096:05 AM

DemantoidMember

For pity's sake!

A flippin letter? That's outrageous. She should complain, complain, complain.
Disgusting way to treat people

6/10/096:05 AM

pigeonpieMember

OMG, the poor woman.

6/10/096:06 AM

DarthhoobMember

quote:
Originally posted by Aimee:
The poor woman is distraught, she feels they have robbed her of saying her final goodbye

6/10/096:08 AM

AimeeMember

quote:
Originally posted by Demantoid:
For pity's sake!
A flippin letter? That's outrageous. She should complain, complain, complain.
Disgusting way to treat people

i told her to phone them and they said *sorry it was a mistake* we do know where the ashes where scattered though

i'd take legal advise, if i was here

6/10/096:09 AM

Teddy BleadsMember

Appauling. She should sue.

6/10/096:12 AM

HeartacheMember

She must be devastated.

do you know l'm not one for suing, but it's about time people were made to pay for their mistakes. And l expect she had to pay a hell of a lot for their services. My dad died recently, and we were charged nearly £3,000 to have the cremation. And that was limiting, things to having one car etc.
I know she won't be thinking along those lines at this time, but his ashes are now gone, and whether she was going to have her own scattering or not that choice has been taken away from her.

6/10/096:12 AM

DemantoidMember

quote:
Originally posted by Aimee:
quote:
Originally posted by Demantoid:
For pity's sake!
A flippin letter? That's outrageous. She should complain, complain, complain.
Disgusting way to treat people

i told her to phone them and they said *sorry it was a mistake* we do know where the ashes where scattered though

i'd take legal advise, if i was here

Totally

If they think she should just accept that, they're taking her for a mug, which is an added insult to what they've already done.
Tell her not to leave it at that - and also tell her to phone her local paper. They love stories like that.

Some nasty coverage may well shame the crem into a more fulsome apology or even compensation, which won't undo their mistake but it will sure make them be more careful in future

6/10/096:13 AM

katyaMember

This poor woman has went through hell.Did she get her money sorted out?

6/10/096:13 AM

AimeeMember

quote:
Originally posted by katya:
This poor woman has went through hell.Did she get her money sorted out?

NO, they are coming to see her on the 15th June

she got a letter from them the other day, saying sorry mrs .... for the loss of your husband, but any money you take out of your post account you will need to pay back

she's had no pension for nearly a month now

6/10/096:26 AM

AimeeMember

quote:
Originally posted by Heartache:
She must be devastated. do you know l'm not one for suing, but it's about time people were made to pay for their mistakes. And l expect she had to pay a hell of a lot for their services. My dad died recently, and we were charged nearly £3,000 to have the cremation. And that was limiting, things to having one car etc.
I know she won't be thinking along those lines at this time, but his ashes are now gone, and whether she was going to have her own scattering or not that choice has been taken away from her.

it did cost nearly £3000, i wouldn't pay them for their part if i was her

6/10/096:27 AM

katyaMember

June the 15th thats awful. They dont give a stuff about people do they.

6/10/096:33 AM

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