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Community Management InfoCommunity Technical Questions/Suggestions
BBC clips which could be embedded here no longer work
El Loro again [ more ]
El Loro Testing only [ more ]
El Loro Whether the BBC will reply to me is a different matter as it reflects poorly on them. It may be down to the government restricting the BBC's income by freezing the licence fee which people have to pay so there is a political aspect to this. In the UK people have to pay a licence fee to watch television and that fee goes to the BBC as its main source of income. Although the BBC isn't directly controlled by the government, the government does control it to some extent by "negotiating" a... [ more ]
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Community Management InfoTips and Tricks
New forum posting etc
Lori OK, sprout: I can't find anything specific to that issue, but I do wonder if it's an extension on your Chrome. I found this list of troubleshooting steps to take: https://productforums.google.c...c/chrome/626aIaLs2Nw You would start at #4, because you've done everything before that, already. An easy way to see if you even HAVE any extensions is to go here (apologies if you already know this...) [ more ]
Former Member It started off with Windows 8 but now upgraded (a good while ago) to 8.1 [ more ]
Former Member I'm on a 17.3 inch Toshiba Satellite C70 [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Summer/Sweet cannot post pictures on her iPhone
~Sparkling Summer~ P.S. I hope you enjoyed the holidays happy new year [ more ]
~Sparkling Summer~ Hi Lori, I'm using the regular size iPhone 6, which is the smaller one [ more ]
Lori I'm sorry I've not responded sooner, but we were on break for the holiday, and I didn't want to bug anyone about this until we all came back, I wanted to confirm my suspicion about this issue: you won't see the editing toolbar on your phone - it doesn't fit very well, without wrapping. Sweet, do you have a 6+ (the larger size) phone? That's the only explanation I can think of for you being able to get the toolbar when you turn it to landscape. [ more ]
See all 15 replies...
Community Management InfoCommunity Technical Questions/Suggestions
Forum problems
El Loro Lori, I haven't noticed anything but I'll let moonie know that you've posted, thanks [ more ]
Lori Sorry, all, I've been traveling. There were no reports of server issues...although it could have coincided with a brief update or something. Anyone still having issues? [ more ]
El Loro Lori, it was Baz who noticed cogs besides moonie. https://www.gagajoyjoy.com/topi...0#459827542068150530 That might help pin down the timimg. [ more ]
See all 28 replies...
Community Management InfoCommunity Technical Questions/Suggestions
Iphone help please
El Loro Originally Posted by Lori: Wow, I didn't even know you could DO that! In iphone/ipad: Select the Settings application/icon on the iPhone home screen. Select Safari on the following screen. Select Advanced , located near the bottom of the following screen. Move the JavaScript toggle to the left to enable (opposite way to disable) [ more ]
Lori Wow, I didn't even know you could DO that! [ more ]
El Loro Yogi, I'm glad that your iPhone problem has been sorted out Your information about Javascript could be helpful in future if others have a simiar problem. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Avatar change
El Loro Originally Posted by Lori: Well, I can't get the error to happen no matter what I do... But I'll take your word for it. If you want to get an error just select a non-graphics file such as a word document though you have to choose all files from the file selector. I've also just made a false graphics file by changing the suffix on a word document file to jpg to make it look as if it's a graphics file. Not surprsingly that produced an error with the popup message Bad Request but as before no link. [ more ]
Lori Well, I can't get the error to happen no matter what I do... But I'll take your word for it. [ more ]
El Loro Lori, as EC says when you hover over the error a pop up screen message appears which you could screen shot but it didn't seem to be a link (the message vanished as soon as I moved the pointer away from Error). [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
23 minutes past
Lori Woo-hoo!! [ more ]
El Loro Thank you Brian. I've just posted at 8.23.00 UK time and it went through without any delays. [ more ]
Brian Hi all, This issue should be fixed now! Please let us know if you continue to experience further issues. Thanks for the information and for your patience while we got it sorted Brian [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Email notifications
Triggers Hi El Loro. I have followed your instructions and hopefully won't receive any more email notifications from this site. Thank you ever so much, your help is very much appreciated. [ more ]
El Loro Triggers, I don't think maccihinamak is a member of the Goagajoyjoy forum or of the Hoo.do site (which is where our old dialogs and blogs were in the early days of this forum). If you are able to identify which forum the email notifications are coming from, you should log on to that forum, edit profile (from the little cog icon at the top right next to your avatar, select Your notifications,. You should then see a screen listing various types of notifications and I'm guessing that there will... [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
For erinp to test
Lori Yeah, that's what I'm thinking. Do you have any add-ons, erin (that you know of)? Seems like this might be a fairly recent issue, although I'm aware that you've just come back to us after being gone for awhile. Have you done anything with your browser to add any capabilities to it? [ more ]
El Loro It could be something like an add on which is causing the problem. That would explain why erinp has this problem and others don't, [ more ]
Lori I wonder what all this means? I have to think it's a setting in your browser, erin, or something like that. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Thread booting me out
Lori And we are happy to have you here! [ more ]
~Sparkling Summer~ Thanks Lori as long as there's nothing sinister lurking in there, that's all that matters I'll miss the app but will switch to the mobile version on safari, I'm just happy to still be here [ more ]
Lori I deleted the app from my phone last night--it's only a matter of days, probably, before it quits working completely, Summer. So, yes, we're unlikely to try to fix something on it. [ more ]
See all 14 replies...
Community Management InfoCommunity Technical Questions/Suggestions
Mouse pad not working
Former Member Originally Posted by scatterby: At the time I posted that, I was doing a 'restore factory settings' thingy. Mouse still wouldn't work and I did that Fn and F6 and it worked - yayyyyyy Thank you again Well done Scatts - glad its sorted PCs are a pain... especially laptops! [ more ]
scatterby Thanks Loro - I'm grateful for the help [ more ]
scatterby Originally Posted by El Loro: Originally Posted by scatterby: At the time I posted that, I was doing a 'restore factory settings' thingy. Mouse still wouldn't work and I did that Fn and F6 and it worked - yayyyyyy Thank you again Glad it's sorted though according to my Google searches for Toshiba laptops, F6 controls the brightness of the screen and F9 the touchpad. I actually did both - so it could have been It was hit and hope by that point! [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Crash dump!
scatterby Hi Rosie and Loro - that's very helpful thank you [ more ]
scatterby Originally Posted by ~Sweet Summer~: *resists the urge* Noooo - you dare [ more ]
El Loro Sounds like there is a faulty driver or device which is malfunctioning. System restore may sort the problem out if it's caused by a faulty driver but not if it's a device. Almost certainly something which needs the laptop being checked by a computer technician. The standard method of working out what the problem is to run the laptop in safe mode to see if it works OK. Then each device is disabled in turn to check if it's that which is causing the problem. I found this on a microsoft page... [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Help!
Lori Originally Posted by scatterby: Originally Posted by Lori: I'm just glad it was that easy! I only pretend to be technical. Well, you pretend very well if I may say! Well, that's ONE person I have fooled! [ more ]
scatterby Originally Posted by Lori: I'm just glad it was that easy! I only pretend to be technical. Well, you pretend very well if I may say! [ more ]
Lori I'm just glad it was that easy! I only pretend to be technical. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Error message appearing on some menu links here
El Loro I have discovered that clearing my browser cache seems to have sorted out the problem. I also reset my browser to its default state (I use Firefox). [ more ]
El Loro Ted has confirmed on the Social Strata help forum they are looking into this. It is probable that it is the activity streaming widget which is causing the problem. [ more ]
El Loro I have just tried this again on the first 2 links and was able to get through though it took longer than normal. Still error message on the activity stream one. I have created a thread on the Social Strata help forum for this. I think the problem may be with the activity stream as the first 2 pages (which are the same) now includes a summary of the stream. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Graemlins
El Loro If the administrators here that this is a good idea, people would need to have some idea as to height and width limits as some graemlins/gremlins/smileys/emoticons are rather large. Also there is a potential copyright issue on some of these - we mustn't build into the available pool of graemlins here any which are copyrighted to another website or owner. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Problems loading threads
Lori OK, thanks, El Loro. I'll pass it on. [ more ]
El Loro Lori, after several days where there hasn't been a problem, I have noticed myself that the slow connection to some threads such as the Buddies has reappeared over the past few hours. I'm still able to get through but it is taking much longer than normal. [ more ]
El Loro Thanks, Lori - it just seems as if it's got a lot worse for Sweet today. [ more ]
See all 14 replies...
Community Management InfoCommunity Technical Questions/Suggestions
Password problem
Lori As I said in the other thread, El Loro's post enabled me to find the bug report in our system, and I've added these issues to that report. Still would like to know which version of IE Aquarius and cologne are using. [ more ]
El Loro Someone posted a problem similar to this on the Social Strata help forum some time ago - it doesn't seem as if it has been resolved yet. http://help.socialstrata.com/d...7#251801409096384987 [ more ]
Lori How weird. That one browser won't let you in, and another will. Makes me think it's something to do with the browser itself (although that doesn't explain the TV, does it? ) I can tell you that the changes we made the other day had nothing to do with logins or passwords. I'll ask around, though. Maybe someone here has an idea.... [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Our old personal sites.
Lori I think it'd be great if folks started using it again. It's not connected to Gaga, though, so might not be top of mind. It was so fun when you guys discovered it! [ more ]
Triggers Aww thanks Lori! I was remembering how we all started our lives here. It was a wonderful time as we regrouped, bonded and got to know new people and those already in Livecloud's wider community. How cute was it to ask a friend to be a buddy or be invited to be someone else's?! Thanks for my link - it was nice to go back - and how brilliant that I can visit my buddies' sites as well through my own page! I hope all is well with you and your loved ones, take care, and thanks again. x [ more ]
Lori Hi, Triggers! Yours is here . Would be fun if you started using it again! [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Now you see it...now I don't!
Lori Originally Posted by Triggers: Originally Posted by Lori: Oooo, thanks for handling this, El Loro: I saw this post over the weekend, but didn't get to it--sorry, Triggers! No apology required Lori, thanks anyway I hope you are well x I am, thanks! You too, I hope? [ more ]
Triggers Originally Posted by Lori: Oooo, thanks for handling this, El Loro: I saw this post over the weekend, but didn't get to it--sorry, Triggers! No apology required Lori, thanks anyway I hope you are well x [ more ]
Lori Oooo, thanks for handling this, El Loro: I saw this post over the weekend, but didn't get to it--sorry, Triggers! [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Quoting!
Lori Originally Posted by scatterby: You really ought to be a politician ...the spin is brilliant! I suppose I will do my bit! *considers running for office* [ more ]
scatterby Originally Posted by Lori: You know what? It's not stupidness, it happens! If we leave these posts, the same thing may happen to someone else, and this will give them a troubleshooting tip. Think of yourself as a light in the darkness.... You really ought to be a politician ...the spin is brilliant! I suppose I will do my bit! [ more ]
Lori You know what? It's not stupidness, it happens! If we leave these posts, the same thing may happen to someone else, and this will give them a troubleshooting tip. Think of yourself as a light in the darkness.... [ more ]
See all 32 replies...
Community Management InfoCommunity Technical Questions/Suggestions
Smiley posting issues.
Xochi I've just re-read and now realise that my issue was about that site listed at the beginning of my topic. However, I do remember I'd had a problem with the in-house smileys before. So that problem's deffo fixed! But just trying that link I posted to the other smiley site doesn't work now, so I guess it was in the middle of a computer tail-spin when I had that problem. I'm tooo scared to go delving into other smiley sites as I guess they're all phishing type ones? Any recommended ones would be... [ more ]
Xochi Hello again! You can't believe how the evil Aztec God of Computer Crap has struck me recently! My MacBook Air also crashed! However, they both seem to be sorted now. *prostrates before Goddess of Computer Kindness* So I just want to report, yes, the new fix is fine on my old version of Safari for the smileys! Fankoo! I've read there are other issues that have arisen in my absence, some of which I think I was experiencing before my Air failed, but won't judge until I tried. (I do remember I... [ more ]
Lori We released the fix for this just a little while ago. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
YouTube video overlaps
Lori Hehe. Well, "life and death" varies for everyone on this site, I've noticed. Sounds like it's also Chrome, based on the other thread. Thanks, guys! I'll report. [ more ]
brisket Thanks Lori. I mostly use IE version 8.0.6001.18702 It's not a matter of life and death - it is manageable so don't worry too much. [ more ]
Lori Hi, brisket: I've talked to Brian about this: can you please remind me of the browser (and version number) that you use? [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Online icon person
El Loro Originally Posted by Lori: You're right! I was just looking at the "Start a Dialog with Her". Maybe that's not available to everyone. If someone has selected the "Prevent new dialogs being sent to you" option in Your Settings, then the "Start a Dialog with Him/Her" won't appear, otherwise it will (I think). [ more ]
Lori You're right! I was just looking at the "Start a Dialog with Her". Maybe that's not available to everyone. The place to make suggestions is here: http://help.socialstrata.com Then you get folks to vote up your suggestion. [ more ]
Smarting Buttocks Hi Lori, It doesn't state the members gender though when you click the gingerbread person. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Mac Airbook problems
Baz I am on a Mac Airbook right this minute Xochi, and it is working fine.... but like El Loro says it could be that you need to update either your operating system, or your Safari As for everything else, I have been using mine (well catually it's Mr Baz's ) for about a year and have no probs with either the forum, or the battery life Hope you can sort it out [ more ]
El Loro I hear from Zaphod that you have been having problems with being able to post at all. It may be that you need to update your Mac operating system and your Safari browser. I have found these links for recent versions which may help. Mac OS X v.10.6.6 Safari 5.0.3 [ more ]
El Loro As another member and I don't have a MAC I can't help that much, but as far as the plugin for embedded videos are concerned this refers to the need to have Flash Player installed. This is a link to the Adobe download page for Flash Player . On my computer it automatically recognises which computer system I use, so hopefully this will be the same for you. Manually you can select MAC operating system OS X v 10.4-10.6, so provided a MAC Airbook uses this, it should work. I think Seattle are... [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Avatars
Former Member Thanks Loro. Yes, I've had a look in my settings but as you say can't find anything either [ more ]
El Loro sprout, I am not aware of a way of going this, but the people at Seattle may know of a way. On the Social Strata help forum there is a post which indicates that it is possible to do what you want via your Profile settings, but I've had a look at my Profile settings and can't see such an option. It may be they were talking about your own avatar which you can delete, but that's not what you mean. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Searching for posts in the Refine List box
El Loro It looks according to the Social Strata help forum that work is continuing on this search facility. They hope to have something in place in the next but one update sometime at the end of February/beginning of March. The search parameters will look something like the advanced search facility in Google and this picture has been posted there. I do not know if this will be the same for Gagajoyjoy - but it could well be similar. [ more ]
El Loro Tooth Fairy, I posted my suggestion over on the Social Strata help forum and have had this reply from Brian Lenz, one of their software engineers. The current behavior that you describe of only original posts being searched when using refine list is correct and intentional. Since all the feature does is refine the list of topics/blogs, if we included replies in that search, it wouldn't be useful to include replies since the replies would not be highlighted in the list in any manner. We do... [ more ]
Tooth Fairy El Loro - what you are proposing then is a search facility that works? That seems sensible. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
The Quoting function
El Loro brisket, I did see on the Social Strata technical forum that the next update is expected to be rolled out in the week starting 7 February. As another user I have no knowledge as to what will be included in this update, but I am hoping that the proposed changes to the quoting function will be in this. The only info I have is as per my post of 16 December as above. If Seattle are looking in, perhaps they could give us some details as to what to expect. [ more ]
brisket Just wondering if there is any news of the new release which may correct the inability to quote on IE. Is it imminent? Many thanks. [ more ]
Former Member Testing [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
User signatures
Ensign Muf Reference: but sigs should appear with the initial post... They used to but it stopped when the initial post stopped appearing at the top of every page Btw, don't ever bring back nested quotes [ more ]
Rosemary O'Neill Lori's right, but sigs should appear with the initial post...Math, do you have a signature? [ more ]
Lori I can tell you that this would be a software change, and definitely not happening before the new season starts. You might consider making this suggestion over here and then all voting on it. That doesn't mean it will happen, but it certainly puts it in front of the decision-makers. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Think I've broken my blog ....
Lori OK. They've found the error, but it won't be fixed until the next release (not very long now until that happens--maybe a couple of weeks?) Sorry about that! [ more ]
Ensign Muf Reference: Lori Just to clarify, this is when you edit an existing blog? Just the one blog really, my quitting one.. [ more ]
Lori Well, you might want to hold off on the kissing until it's fixed. Just to clarify, this is when you edit an existing blog? You can post a new blog? [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Error Message
hyperstar Reference: Error: Error Error The page you requested is not available. Reference ID: 155389516588846285[1251278521][-1371202990]TUR-QSHARK2.r9441.b478-livecloud.ps003 What does this mean please? I clicked on a last post in the group Everything About Christmas and this came up. Thanks It also happens to me sometimes. I think its the hamsters [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Problem with blogs
hyperstar My Twitters posts are on my blog [ more ]
Former Member Oh right. Thankyou will do in the future [ more ]
Lori Hi, onetoo: I see a LOT of tweets by a new user, but they don't look like spam (although I understand that is a matter of perspective. ) If you see one that looks like real spam (out-and-out commercial advertising, or pornography), go to the blog. Underneath the entry, under that box that has tags, posted to, and ratings, there is a link to forward or report the blog. Just click the report link, and put in a reason for reporting. [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Spoiler Tags?
darloboy (Play The Game!) Any answer? . [ more ]
darloboy (Play The Game!) Done it Rosemary and thanks for your help . [ more ]
Rosemary O'Neill Could you do me a favor Darlo and post this as a suggestion over here: http://help.socialstrata.com? Ideas and suggestions posted there can be "voted up" by others, and reviewed by the developers to see whether they make sense for future releases. Thanks! [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Something's happened! Help needed please
ozzycam Cheers Lori [ more ]
Lori Hi, ozzy: Can you please report this over at our support forums ? The staff that write the software watch that place for reports just like this. [ more ]
ozzycam Hi Lori im getting picture downloading at the bottom of the page and its to do with qshark its causing me posting problems and making my pages slow can you advise please [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Twitter feed
Former Member I am most disappointed with the latest upgrade. The tweets have taken over the entire blog list. Instead of a section with the latest posts (which we can see while in the forum) why couldn't that section have been used for tweets? I thought it was just me that was annoyed with the tweets, but I did a poll http://talk.gagajoyjoy.com/dis...t/127522186362392581 and the vast majority of respondents agree that the tweets are annoying. [ more ]
Kaytee I agree with I like to follow members' blogs and am finding it virtually impossible [ more ]
Former Member It's not so much the alerts and ticker, but the endless display of tweeter blog posts that are on the main page. Is there a way to have those in a seperate place? Sometimes I want to read a blog and it disappears from the main page almost soon as it's written, only to be replaced by twitter posts. [ more ]
See all 5 replies...
Community Management InfoCommunity Technical Questions/Suggestions
Posts disappearing
littleleicesterfox Spot on, Do you know I've been through that thread so many times looking for them! *blushes furiously* [ more ]
Former Member LLF, I did a bit of looking around, and I *think* I see the "invisible posts" you are referring to. (linked below) I think what is happening is that while you are typing your reply, other people are doing the same. When you post your reply several others come in before yours. So, when you refresh the page the original reply you are referring to has pushed up the page (or possibly to the previous page) in relation to yours. So it looks like they've disappeared. Here's the permalink to the... [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
How can I get a bigger list of blogs?
Croctacus I can't find a way of doing it....but I know something is coming so you can filter out the Twitter stuff so maybe when it does the blogs will stay on the page longer...but if its a blog you have already posted in the any subsequent posts should bring it up on your ticker. Other that that I dunno... [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
The smileys and avatars
Steven Can you let me know what browser, version, and operating system you are using? e.g., Internet Explorer 7 on Windows XP. I'm guessing you are using IE. Am I right? [ more ]
darloboy (Play The Game!) Lol mine work now Angel , there must be a problem with the smileys as they go on and off, still can't see some of the avatars though, others have mentioned this also. [ more ]
Former Member [smug]Mine work[/smug] Hi Darlo [ more ]
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Community Management InfoCommunity Technical Questions/Suggestions
Links?
Lori Perfect! I'll look forward to it! Na night yourself! [ more ]
Ensign Muf Cheers Lori I'll post one tomorrow in the BB board and let You know then you can see whether its worth making it into a sticky : Na night [ more ]
Lori Not sure I followed all that.... but I believe you. If you want to make such a topic, I would be happy to sticky it for you. Just report it after you make it, and your wish will be my command. (Now don't you all get excited about this: this is a one-time offer, and very specific. ) [ more ]
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